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December 2023 by Sylvia Lin
Convenient store for those who stay at Marriott or Hilton: it has a bit of everything, from drink, snack, souvenirs, local products, swim and snorkeling gear. Most of the big brand prices are higher than those you can find in the bigger towns (but 35 mins away), the trade off for time off enjoying the beach and surrounding beautiful areas.
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July 2023 by Malia Hanks
Nice little place, with a decent souvenir and snack selection
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October 2022 by Lolita Dee
way too expensive and no variety. but i get it, bills need to be paid.
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September 2022 by Jorrit Ramminger
6 dollars for a liter of milk and 10 dollars for some toast. Robbery.
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July 2022 by Caleb Marcy
It is a nice store but has huge markups.
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March 2022 by Jada R.
I am a vendor at the Kings' Shop Tuesday Farmers Market. I sometimes buy my lunch at the Whalers General Store because I'm too lazy to cook and bring my own lunch. My usual fare use to be a bento or a musubi. I say "use to be" because I was told Whalers is phasing out these local delicacies because they just sit in the display case. Apparently tourists don't know what a bento or a spam musubi is and are not willing to try a local food. I hope Whalers will reconsider their decision because Japanese visitors know what musubis are and they are a huge tourist market. Mahalo.
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August 2021 by Kim Hayes
I was there in July and found it was adequately staffed with experienced folks. Good customer service and variety of clothing, gifts and food. I found their prices to be very reasonable, which is unusual for the islands. I’ll be back to this store.
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May 2021 by Ravi Krishna P
Store with gifts, frames, magnets, shirts, water, snack. They were out of snorkeling gear.
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May 2021 by Pramod Badri
Worst shop ever. I have never met a store staff with such rude attitude. Came to buy a Hawaii souvenir and the staff just threw the stuff and the bag. The attendant then turned around and didn't even see where the bag was or offer a new one.
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April 2021 by Commelethia High
They’re stuff was overpriced and on top of that the lady at the register was rude enough to say it’s ok y’all are tourists and then she over charged me and a couple of my friends
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April 2021 by Annie Okoronkwo
The cashier over charged on every purchase, me and my party purchased. We all had to get back in line and request a refund it was seven of us and all 7 of us had to request a refund because she charged us multiple times for items we had only one of. Beware and check your receipts because the staff isn't honest.
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January 2021 by Waiokala S.
Due to Covid, unable to offer deli offerings such as hot food or iced drinks, and seating areas outside.Dressing room had to be shut down too.Western Union is available for sending money or making money orders, when an agent is working. Cash only transactions.Stamps are available now for purchasing.No in store pharmacy. Have offering of over the counter drugs.
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January 2021 by Pu B.
Just did a quick stop for some drinks and souvenirs. Didn't have any hot foods and it's one of the few stores open in that shopping center during the pandemic
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August 2020 by Robert C.
Before the pandemic. Still in sticker shock at prices through the roof at the general stores in Hilton's Waikoloa Village? If you have a car, you can drive 23 miles past Kailua Kona to Costco. But you will have to pay $39 to valet park the car each day of your stay at Hilton Waikoloa Village. Even at Costco, one gallon of milk will be $4.49, and a gallon of POG $4.99. And there is the supermarket in Waikoloa Village a couple of miles away. Walk a mile down to Whalers General Store, one of dozens throughout the Hawaiian islands. This one is located in King's Shops shopping center. The usual souvenirs, Aloha T-shirts, a whole lot cheaper than the Dancing Dolphins general store in HWV. Also the usual books, magazines at standard prices as the mainland. Come here early enough in the morning and pick up a sushi and musubi spam $2.89, Yakisoba $5.49, Breakfast bento $6.99, Loco moco bowl $6.59, $3.99 cooked hot dog on bun with fountain soft drink . They run out quick, so quick that all I saw were bare shelves at 9am. No ABC store here.Other snack items: 24 oz fountain soda $1.19, 32 oz fountain soda $2.49, $4.99 half gallon passion orange nectar , $7.99 half gallon milk, $2.49 6oz Yoplait. 20 ounce bottle of coke for $2.50, 12 oz Lucky Charms $4.99. Sounds good, until you try buying fruit. $1.99 for a single Fuji Apple, $2.29 for a single orange, $0.99 for a single banana, product of Ecuador. Same prices as the Whaler's store in Poipu, Kauai. Walk another quarter mile to Island Gourmet Market in Queen's Market shopping center for lower priced fruit, a far wider selection of groceries, and snacks at about the same price as Whalers. Just remember you can use the HWV bus trolley shuttle to haul everything to the hotel entrance. Even if you have a car, it's another quarter mile walk hauling everything from the HWV tram exit to your room in the Ocean Tower. And no instacart nor grocery delivery in this part of the big Island!
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November 2019 by Yippee S.
Island Gourmet Market in the Queens' shops might be larger, but Whalers General Store has everything you need. Located to our Resort and the only store in both Kings' and Queens' shops with books and magazines. Vincci the cashier's cheerful demeanor was contagious! He genuinely cared about giving every customer the best possible experience.
