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December 2023 by Mathew Bryant
Awesome customer service. Timely response on a very late Thanksgiving night. Less than an hour between calling and having my vehicle arrive. Thank you Sergio.
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August 2023 by Candace Hilario
Sergio came to my car and installed my car battery in a very timely manner. He was extremely helpful by checking my oil as a courtesy and disposed my old car battery for me. Extremely helpful with excellent customer service. Would definitely recommend??
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July 2023 by Landry Su'a
I found myself stranded in Pearl City on a Saturday night due to a fuel system issue with my car. Without hesitation, I reached out to Outwest Towing and they promptly arrived. Both Mario and Sergio, the exceptional drivers, provided an unparalleled level of assistance, swiftly bringing me back home to the comfort of my family. Though I had seen them around before, I had never called upon their services. The entire Outwest Towing team incredibly impressed me and I am deeply grateful for all their help during my time of need – a sincere thank you, Mario, Sergio, and everyone at Outwest Towing!
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July 2023 by yoichi ebisu
After waiting for 28 hours to get my E450 from my condo garage towed to Mercedes Honolulu using the normal support for a tow of about 2 miles, Outwest's Sergio used his akamai talent and got the job done in 30 minutes. Sergio is a gem from Waianae and deserves to be kept busy by Mercedes and others.
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July 2023 by Rose Takayama
Had a flat and Sergio was kind enough to come and change it. He was there in no time at all!! Perfect service!!Service: Tire change
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July 2023 by yvette whetstone
SERGIO WAS AMAZING!!! VERY PROFESSIONAL AND DETAILED. HE IS A BORN LEADER THAT KNOWS HOW TO SERVE.Service: Battery service
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June 2023 by Courtney Chun
Very awesome and caring service....Mahalo for all the helpService: Motorcycle towing
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March 2023 by Jonas Haber
Best, Fast and Very Professionally Reliable
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March 2023 by Lori P
Mario answered immediately & was @ my house in 10 minutes. Towed my town to the shop with in the hour. Awesome company if you’re ever on the west. I’m so happy with Mario. Life saver.????Service: Motorcycle towing
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March 2023 by AnnaLisa Trautwein
This review is specifically for Sergio at Outwest Towing. Our rental malfunctioned and wouldn’t start. Sergio recognized that time was of the essence for us as we only had an hour left to get a new rental before the car rental closed. He came to the rescue with plenty of time and swiftly helped us get out of a tricky situation. Very knowledgeable, understanding, and calming in a stressful situation. 5 stars to Sergio and Outwest Towing for saving us that night. Thank you!
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December 2022 by Trina Merz
Mario rocks. He super rocks. Got me out of a very unfortunate jam. Call Mario. He's your guy. He's got you.
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December 2022 by David Haller
Sergio at Outwest Towing is a godsend! I was just changing my tire on the side of H1, he pulled up no question asked he patched and repaired it with ease. It was at night on my way home from the gym, I had no cash to give. He just did helped out of the kindness of his heart. Super professional and a great representative of this company! Thank you Sergio!
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December 2022 by Wayne G
Naranjo G took care of rental car dead battery quickly in the dead of night. We waited a long time (2 hrs) for the rental car company to get someone to help us but OutWest came through for us in Ewa Beach. Another company in town said we had to wait until morning, can’t imagine that. NG was so nice and professional. Highly recommend him. ?
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November 2022 by Stephen Mcshane
Highly-rated 10 stars, brahhda Mario did an excellent job towing my vehicle to my property, highly recommended...Much Mahalos brahhda Mario??Service: Special vehicle towing
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November 2022 by Kenny Titcomb
Mario is the man!!! Highly recommended