O'Reilly Auto Parts

Auto Parts, Battery Stores
Hours: O'Reilly Auto Parts in Mākaha is valued by the community for being a close and convenient auto parts store. Many customers find the staff helpful, reliable, and full of knowledge and aloha, whether for an oil change, brakes, or finding parts. The morning crew and night crew receive praise, with customer service described as always paramount. Some employees and the manager are noted as being amazing, hard working, and personally helpful in locating items. The store's website is useful for finding parts quickly. However, some reviews note that most workers have no clue what they are talking about or selling. There are also complaints about employees being on personal calls during transactions, having customers wait, and talking about inappropriate things loudly. The suggestion is made for an education program so workers know what they are selling and for classes on customer service. Despite this, many in the community use the store frequently and are grateful to have it nearby.

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1. Waianae, Hawaii