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June 2024 by Alwayz Luvz
Today had a A++ experience with Nani. Nani was so patience, understanding & informative. First I was late to a scheduled appointment & she called & let me know that I could come anytime that was convenient for me & answered all my questions clearly & professionally.
When I arrived @ Waianae Goodyear, Richard P was professional & took the time to look at my tires & recommended the next steps I should take. They all treated me with respect & was understanding with no pressure. Because I was late today & had unexpected issues I will need to return for my services once everything is all in order. I have also purchased tires & services with my other vehicle & have never been disappointed. Great job Waianae Goodyear!!! I will keep coming because of the awesome team you have!
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June 2024 by Rhonda Donaldson
Professional, fast , and friendly service!
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June 2024 by Jennifer Castillo
Customer service was outstanding and Nani was so kind! All in all a great experience. After getting all new tires and about Halfway home my car started vibrating and I ended up going to the Kapolei Goodyear to get it checked. It turned out it was balanced incorrectly and the tire pressure was off. They got it taken care off.
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April 2024 by Jeri b
Had an appointment for an oil change at the waianae location, the lady at the front counter name Nani helped checked me in and suggested the good deals they had today, awesome customer service! The workers in the back were really busy but managed to get my car out quick... Thank you so much! Will definitely be back..
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April 2024 by Jay Sigvardsen
Nani is the best. Professional, polite , cheerful. Always takes good care of her customers.
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April 2024 by Helen Dudoit
My experience at this location was awesome Nani was phenomenal at doing her job well with kindness. That’s what I look forward to when I going shopping anywhere she explained everything about what kind of warranty and what’s cover with the tires I’m buying . I’m very happy with her service.
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April 2024 by Nikki Meloche
Couldn't find tires for my car and kept calling and Nani said they could help me here by ordering and they'll be in the next day. Here I am with two new tires and customer service was exceptional. Thank you Nani !!
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April 2024 by May Yah
Nani services was very professional with aloha and I would be back again
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April 2024 by Rose Saballa
Goodyear in Waianae has the most amazing customer service I ever experienced they greet you with the aloha spirit. They also explain the product and quality of the product that you are getting. Nani was so helpful not only to me but to everyone who walked in. I would recommend Goodyear Waianae to anyone who needs an auto service.
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April 2024 by Jack Leong
Goodyear Waianae rocks! I came here because the manager, April, who helped me in Pearl City moved to this location… awesome service here too! People are so friendly and helpful.
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April 2024 by Andre Torres
My experience here was awesome,made my appointment.They took my car in on time,I was in and out in expected time. Did service for two of my vehicles and will be back for my next.Thanks again!.
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March 2024 by James Cruz
This was my experience with them??♂️ They put the wrong oil on my sienna toyota, took it back to them and they said it was good, it wasn’t, damaged the oil valve and more, cost me $900 to repair. Will not be doing business with them.
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November 2023 by M D.
As much as I like giving local stores my business I wound give them a zero if I could. Went in and purchased 4 new tires and when putting on they broke my band TPS sensor. I went back and told the manager right after I left that damage was done to my car and he said there wasn't any proof that they did it. I went on to explain there wasn't a problem before the tires were put on and I notified him immediately. Complete denial and I then had to take my car to the dealership in town on my own dime. I would never return to them.
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October 2023 by ImNobodyButNice Sis (T)
Warranty was honored ?
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October 2023 by Tamara Umiamaka (T)
Warranty was honored ?
