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September 2023 by Sunshine S.
This is at Waianae mall location, the pharmacy system is ridiculous. You stand in a very long line to see the pharmacist, they tell you your medication is not ready and they'll text you when it's ready. When you get the text, you Need to stand Back In The Same Long Line and wait to get your medication. There should be two lines since I've already been waiting for my medication that way I don't need to stand in the same long line when I've already been waiting. The workers are nice.
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September 2023 by Chaz B.
Always friendly & kind / thru keep the store well stocked & immaculate. The ATM always works too and fresh flowers are always ready to give to my lady picking up on the way home.
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April 2023 by Google user
The store service providers were cheerful, helpful and very, very courteous. They went way beyond my expectations to get me a cart from the parking lot. I am so grateful to Longs employees. I give them and Longs a five star rating. I am a loyal customer and have always had good experiences at Longs Waianae. Phil Harmon
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March 2023 by Philip Harmon
The store service providers were cheerful, helpful and very, very courteous. They went way beyond my expectations to get me a cart from the parking lot. I am so grateful to Longs employees. I give them and Longs a five star rating. I am a loyal customer and have always had good experiences at Longs Waianae. Phil Harmon
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March 2023 by KWL Wai
Do you know, that if you donʻt provide a number for your rewards, (or your elderly father cannot remember the beginning prefix of their telephone number) the cashier will generously put in her own personal phone number to benefit on your spending? I cannot believe the audacity people have. Some people have NO CLASS and that lady is definitely number one on my list! #slumming
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January 2023 by Ann S.
This is actually a Zero Star review. They sell rancid wine and expired goods. Ayyyyyeeeeeeiiiiiiiiiiiaaaaaaaaaaayayayayayaa. And the lady on the phone was RUDE.
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December 2022 by NobleShadowMark
The staff is the very kind and helpful all the time.
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December 2022 by Panfilo Martin
As always, any CVS Long’s Drugs I visit is always clean, friendly, and items readily accessible and/or available. As a west side resident, I am especially fond of the Waianae Store because the people who work there treat you as if they know you as a friend for years. I love that!
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November 2022 by Amanda C.
It's just a known... if you need it in a hurry go to a Longs. Just about everything you need for a beach day or a quick grocery run!
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October 2022 by Mak M.
It was nice to be back home in Waianae. I went into the store to grab some items that I couldn't put in my carry on luggage. While in the store I could not find what I was looking for. I was about to give up when Darlene walk down the aisle I was in and saved the day. The vibe here is so much better then California where I reside now. Mahalo Darlene for the aloha
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August 2022 by Annabelle Bronstein
This is my favorite Waianae location. The other Longs I visit is awesome too, but this one is really easy to get in and out of no matter if you are coming from the West or the East. They have plenty of parking. It's easy to navigate around. They are open 24 hours, which is awesome. You can get gas or grab a Starbucks coffee all in the same convenient area, or some fast food, etc... They have great sections in this store for snacks, school supplies, grocery and more. You can pretty much do all of your grocery shopping here and they constantly have sales. Make sure you use your CVS app and add deals to your CVS card. They give away free cash and all kinds of items like today - vitamin water... all the time. All of the cashiers and the people in the pharmacy are fantastic and nice, amazingly helpful. Great place all the way around.
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June 2022 by Lawrence B.
if you've never experienced terrible customer service then you haven't been to CVSLongs in Waianae. initially got the feeling from a clerk that I was lucky that she would help me. I spoke with a person who identified as the manager and quickly figured out why the clerk sported such a bad attitude, it's perpetuated top down. Please don't waste your time going there unless you find some kind of pleasure in being offended and ignored. Apparently it's the store CVS forgot.
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May 2022 by Henri Makasobe
Very poor customer service. Very rude don't treat customer as a criminal if you don't know your customer's. If you a manager and a customer ask for assistance with an item help the customer. Not yell at your cashiers CAN SOMEBODY GET THE KEYS! The guy try to rip the battery off. Here the manager on Friday had the keys. Not good period. If no more customers you don't get paid.
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January 2022 by Kelson Wessel
Pharmacist is real cocky, tried talking to him on the phone and just kept saying he had to go. Couldn’t even have the decency to help explain to me why Nanakuli longs takes my insurance and why they didn’t. Once I said I’m changing pharmacies he said okay go ahead. Don’t go here!!
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October 2021 by Sharlene S.
Always long lines,everytime I buy shavers it's locked so I have to wait a long time right now I been waiting 10 min and counting. You folks have to step up and make customers your 1st priorities! If I could give a one star I would.
