“Had to bring my SUV due to a donkey. They took care of my SUV, the damaged areas looked brand new. Great communication, great work. Big Mahalo, John, Cy and Crew”
“Team O'reilly always gets it right always there to help. My last visit I was personally helped by the district manager. She was amazing,she showed me where everything was that I needed for my 1995 Chevy Cargo Van. Morning crew , night crew it doesn't matter, Customer service is always paramount at Makaha O'Reilly's.”
“Today had a A++ experience with Nani. Nani was so patience, understanding & informative. First I was late to a scheduled appointment & she called & let me know that I could come anytime that was convenient for me & answered all my questions clearly & professionally.
When I arrived @ Waianae Goodyear, Richard P was professional & took the time to look at my tires & recommended the next steps I should take. They all treated me with respect & was understanding with no pressure. Because I was late today & had unexpected issues I will need to return for my services once everything is all in order. I have also purchased tires & services with my other vehicle & have never been disappointed. Great job Waianae Goodyear!!! I will keep coming because of the awesome team you have!”
8AM - 5PM
85-909 Farrington Hwy, Waianae“I was trying to return an auto battery today that I bought in Feb 2023. My car would not start with this battery. I brought it back to Hanabusa’s to try to get another battery. However, they said that the battery was still good after testing it in store and I should take the battery back. They could do nothing to resolve this. I told them a mechanic had also tested it and said that the battery didn’t have enough cranking power to start the engine. I needed a new battery. They would not prorate the cost for the new battery.I bought a new battery from them and installed the new battery. The engine started and starts multiple times.BUYER BEWARE. I will never buy a battery from them again and will take my business to O’ Reilly’s in Nanakuli. So sad I‘ve been doing business with them for decades. No star rating for Hanabusa’s. Unbelievably bad service.”
“Battery died this evening and car didnt want to start while I was in the area. Staff were friendly and quick to assist when I'd asked them if they did battery testing an jump starts. Walked me out to my car, assessed the situation and got my car up and running. Advised me on what i should do to up keep my battery and prevent future situations like this from occurring. They were very well informed, professional and overall took really good care of me in my time of need. Really appreciate them!!”
“Had four used tires I bought from Marketplace. This shop was a lifesaver after two other shops couldn't help. Bruddah was a huge help. Couldn't ask for better. Didn't even take that long to mount four tires. If I have to mount used tires again, I'll definitely be coming back.”