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February 2024 by Tyler Friesen
You never know what you’re going to walk into when going into a surf shop where they actually shape. Eric and Sean are the nicest guys you could ask for, they are both incredibly helpful and no ego. Easily one of the best surf shops in Hawaii.
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February 2024 by greg byron
Was a super easy process to try out one of their demos. Great service from Sean. Great selection of boards overall top class experience
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August 2021 by Jude Capachietti
Eric kept burning me and paddling behind me at V-land. I was thinking about buying a Arakawa board, but I want nothing to do with boards made by someone like that.
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September 2020 by Diva G.
The quality and craftsmanship put into each surfboard is AMAZING! I got to experience first hand just a small glimpse into the work that goes in each board. Every detail and shape customized to each surfers body size/weight. It was a such breathtaking experience. Eric has crafted a ton of surfboards for the pro surfers here on island and others around the world. You might just run into one if you ever stop by his shop! I got to! He is the absolute best and it'd be an honor to get one one day! Saving up for it!
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August 2020 by Andre W.
This place and people are amazing! I saw an interview with Eric Arakawa where he stated he wanted to keep the surfer-shaper interaction alive, and he holds true to his word. I've gotten two custom boards shaped and on both occasions Eric himself took the time to speak with me. The first time, I was able to meet him while on vacation and they worked diligently to make sure that I was able to use this board during my stay on North shore. The second time, he called to speak to me about the board's dems and how I planned to use it to make sure it was the right fit. Sean also has a wealth of knowledge and will take the time to educate (if needed) and help choose the right board and size for your need. The last thing I'll say is, before you buy your next board off the shelf look at all the possibilities here and choose something from someone who cares about your surf experience...100% satisfaction on my end!
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July 2020 by Brandon Boyster
Extremely helpful and knowledgeable service. Arakawa is by far the best local board shop around. And their rental system with AwayCo is unbeatable. 10/10
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November 2019 by Ryan Baczek
Honestly some of the nicest, most genuine people i've ever met. Amazing customer service. They recommended the Slingshot model with the current conditions and it was one of the best boards I've ever ridden. If you're looking for a board to rent or have shaped, look no further.
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July 2019 by Jeff Smith
Great experience working out what kind of board I need to take my surfing to the next level. I can't wait to ride the board Eric shapes for me.
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July 2019 by Alex Kaplan
I've been working with Eric for the past few years and bought 6 custom boards over that time and they have all been magic, no exceptions. Hands down the best shaped and best quality built boards I've ridden, ever. I'm surfing better than I ever have now that I'm on his equipment. My friends are now riding them also and we're all really stoked on how well they perform in any kind of conditions.
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June 2019 by Bob S.
Three purchases later I'm finally writing this review. There is no better customer service in the WORLD than the group at AFS! I've had three custom boards with hands on conversations and discussions with Eric - a moment you cherish every time! Minor details and last minute changes have never been a problem. Shipping to California is easier and faster than purchasing several other items online from here in the mainland. Tati and Sean are amazing to work with and make your dream board (or quiver) an easy reality. 100% satisfied and 100% coming back for the whole family!!!!
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April 2019 by Mike T.
Great shaper and boards. Grew up in SD and have multiple boards from many big name shapers. Now I live on Oahu. Got my fist Arakawa last year, Stubby and it surfed great! Paddles well, flowed and ripped anywhere I wanted. Super fun board! Just picked up my custom mango as I've been looking to steal some waves from all the paddle boarders sitting out the back! First their boards are super high quality. I like looking over my new boards really close, just because I like to n*** out on what I'm riding. Bottom contours, rails, rocker, etc...I haven't surfed it yet but i know it's going be killer. Also when I put my online order in, Eric gave me a call and we talked about my dims, which was super cool. If you are looking for a new board HIGHLY recommend putting in a custom with Eric. I'm due to replace my shortboard next year and definitely know who I'm getting it from Thanks Eric for the another great board.
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November 2018 by Brandon Reynolds
One of the worst board repair experiences I've had, which was extremely disappointing. I specifically took boards here because of the quality of work I heard and read about. I waited over 3 weeks for these to be completed. It took me two times to go by the shop to ask for updates since I was quoted a week. I understand it can take longer for repairs based on the fact winter swells are in and so are competitions. However, I feel that updates are just part of good customer service if repairs take longer than expected. When I finally picked up the boards, I was again disappointed. Both boards were still covered in fiberglass dust and one had spots of fiberglass residue all over. The shop was nice enough to clean them off and scrap off the excess residue. I'm sure that sounds picky, but I expect some kind of quality when paying for board repairs. I'm sure that wouldn't have been the case had I purchased a new board from them, so why not a paying customer for repairs? The last thing that disappointed me was that both boards have spots still needing repairs. I thought they had been annotated when I originally dropped them off, but I guess not. I'll blame that on myself for not ensuring everything I wanted done was noted. I hope no one else has had a similar experience because this was truly frustring from such a renowned board shop.
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August 2018 by Aaron S.
I casually strolled in with my son today to browse and Eric himself was there opening shop. We chatted for a little while and he couldn't have been nicer or more helpful, explaining their various models and what might work best for me. It was a privilege to meet the man himself. Great shop with amazing people.
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April 2017 by Mike Gillham
Great shop, Eric is an incredible shaper, listens and is able to translate that info into a great board. Sean, Taryn and the rest of the crew are extremely helpful and go out of there way to meet your needs. Couldn't recommend them enough, very refreshing in a world of board makers pushing numbers to have a shaper and crew care about the everyday surfer. Truly Stoked on Arakawa Boards...
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November 2016 by Ilan Kessel
Pranchinha mágica, evolui o surf!!! Fidelizei, encomendando mais dois foguetes pra Indotrip, uma Pocket Rocket e uma Amplifire, ���������