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“Awesome place to ship things with the staff being so friendly and with great customer service. Kehau took care of me today. The owner Owen is terrific, giving away items to customers. Got some guavas today. So happy. Mahalos Owen.”
“They are a lifesaver for a multitude of services. They can ship and package items, but they can also handle had copies digitally scan and forward the data to your target email or destination.”
“The paper stickers I ordered came out perfectly, and the turnaround time was quick. I'm blown away by the quality of the service Michael showed in prompt communication, price transparency, and the stickers were hand-delivered to my mailbox.”
“GREAT PLACE TO WORK!! i enjoy being an employee for this company. ALL of the staff here are wonderful people to be around and down to earth. IBS is like having another family”
“We had B&J make our signs for our first location in Kapolei a couple years ago. They did a great job so we hired them again when moving to Pearlridge Mall. Our second location needed 2 lighted channel lettering logos, a wall mural and a couple more vinyl decals. Benny is always patient and helpful making sure the design looks great. He helped us add outlines to our lettering to make it really stand out. Best of all, he manages to get these signs fabricated faster than other sign companies and offers competitive prices.”
“After 20+ years of doing toner shopping, I finally found the diamond in the rough with EDP. I had been purchasing toner from local office supply stores and online and it was a hit-or-miss routine. Sometimes I was able to get my cartridges, sometimes backordered, and then, I would have to wait for them to be shipped. Ugh! I need it relatively NOW! Francis F. Has been my lifesaver many a time, delivering cartridges on almost upon request. We have many different printers throughout our office and he always lets me know promptly, either via phone or email, if EDP is out of stock and if there are specials and promos available. I recently added a new toner to my list and he advised to get it either online or at a local office supply store as it is not one that they usually stock. This kind of customer service is very important to me. He has also helped me troubleshoot a malfunctioning printer from time to time. Way outside of his job requirement! I receive 5-6 calls a year from mainland vendors regarding toner, and I tell them all the same thing; I have the best supplier ever and I have no intention of switching, so go bother someone else. (Ok, no, I didn't say that last part, but I so wanted to!) Call Francis F. at EDP and get your toners, today!!”
“On Jan 13th, I went to this store and had about 5 items to return to Amazon. Needless to say this is the first time I messed up with my items by having Whole Foods codes instead of the UPS Store Drop off labels. I’m so glad I had this young man Ryland who is always professional and so patient whenever I’m there. He showed me how to go back and cancel my return and correct the scan labels. He’s quiet and pleasant to work with. I didn’t know there was a long line behind me until some girl that works there scared me by loudly saying can she help the next person. Thank God He was still nice by saying it’s ok after I apologized. Kudos to Ryland. Need more people like you around.”
“Super convenient and ease use copiers. Except that one time, I needed help with laminating, and female team member (shucks, forgot her name) was courteous getting the job done. Been to this location many times, and they are consistently friendly and helpful when needed. Way to go team!”
“I needed flyer's for my sister's celebration of life and Pearlridge Printers came thru for me. It was so last minute and I was kind of panicking. They helped me with the layout and was very patient with me. They did a great job. I recommend anybody that needs a printer to go to them.”
“Wonderful experience for especially going in on an emotional level of grief. Went to get my moms picture edited and blown up to make programs for her funeral. Eddie was a angel. Patient, knowledgeable, nice and efficient. Not enough words to express my experience. I will be back. Mahalo Eddie!!”
“Joseph &’ Kelsey went above and beyond when providing customer service for my print job. we arrived right before closing and still received premier customer service. They rocked !”
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“Raymond was super friendly and very easy to work with. He helped us complete a rush order of a 150 flyers in under 30 mins. I would highly recommend his services to anyone.”