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“Byuh mail service is so helpful when it comes to receiving your mail. I have packages come in the mail that need to be refrigerated and they always send me reminders and help ensure the arrival of my medicine.”
“There is nothing like good old snail mail and thank God for the USPS of Haleiwa. Granted, as tourists, perhaps our views are skewed, but truly had quick and kind service here. Losa made us laugh and recommended the best packaging for our mail. Never thought I’d write a review for a government agency, but here we are. Thanks to Losa and the team at Haleiwa!”
“It’s my second time using this exact postal office and I want to admit that the service here one of the best. This time I was sending few boxes to Europe and it was my first time doing it. Gretchen the post office lady was so helpful, she explained me everything, helped to fill all the documents and kindly answered all my questions. I thought it would be stressful but with Gretchen help it was so easy and fast.”
“I’m surprised to see such low ratings, but seems to be in part due to frustrations with passport service and a particular associate.
The three female associates working here have always been so sweet and patient. The line usually moves fast.
My only issue here had been with the one associate who has been mentioned a few times already in other reviews. I can say I have also experienced this associate’s condescension, which in my cases had to do with my package being too small, as I was told, and then another time my self-printed label being too small. Here I thought I’d be more economical with resources. ??♀️ I’d never before been told my items were too small for mailing. Another time I was lectured on what may happen if I was shipping non-media items with a media label, even when I acknowledged I was shipping qualifying items (a bunch of CDs).”
9:30AM - 3:30PM
54-316 Kamehameha Hwy, Hauula
Post Offices
“Loving our new mail carrier Jody! I had a question about my package while not trying to be a bother in her busy route, she was so kind to stop and answer my question. Usually in the post office they give you a QR code to leave a review but she didn’t have anything like that on hand. Anyway, my overall experience with her was great! We love her on our street.”
“I understand it’s a hard place to work and the staff always tries their best, so i’m thankful for what they do and I have never had a problem they couldn’t try to fix”
“thank you miss irene and miss michelle for taking care of me and all the boxes in the world!!
you two ladies are amazing, thank you for patience and kindness”
“Kenneth had such exceptional high quality customer service. I was so impressed how he assisted us and still multi tasked by making sure all the customers that were coming into the branch were recognized. He was kind, patient and very professional. USPS you have a one of kind employee!”
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“Despite other people's issues with this location, I havent had any problems during the multiple times I've been here picking up packages. The service for me is always great and fast.”