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January 2024 by Alcie V.
I have been picking medications in a long time in this place but a newcomer named Jamaica was so rude and unprofessional. This review is only for Jamaica.
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December 2023 by itsaplescia
Change your discriminative customer service. Every customers purchase matters not just the ones you deem important. Anytime we visit this location they're extremely rude judgmental and unprofessional they rush you and talk insensitivly to you.
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November 2023 by Angela R.
Rude store. After purchasing what we needed we asked to use the restroom. We were told to use outside restrooms that were unattached and disgusting. We're in our 50's and we had purchased more than a few things. And that is what we got in return. Longs seems to be CVS's ugly cousin.
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October 2023 by Ronette B.
Being that Longs Drugs no longer exist in the mainland. I always like to check things out here. They have a wide selection of treats from Hawaii to bring back home. You may even find them on a good sale. It's a staple here in Hawaii and you can find almost anything here as a large drugstore.
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September 2023 by Fillomer Edra
There very nice and efficient informative. THANK YOU ?
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June 2023 by Keo R.
Terrible store hours. Close way too early 8pm for a store that sell's medicine & other home necessities
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April 2023 by Nicole N.
Terrible customer service. First they over charged me when I asked for the manager she just grabbed my phone out of my hand. RUDE. Here's a picture of her. Then I went to get the drink I was charged for and she insisted I got the diet and not the reg soda. then since she grabbed my phone out of my hand it deleted my email. And the ambiance is very unfriendly. Sadly I was in the area so I just thought to shop here. I do not recommend this longs. Go to mililani they are more friendly, helpful, and don't just grab your phone out of your hand.
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March 2023 by Angelita Thomas
I find the associates and cashier were welcoming, professional, and willing to assist me with concerns and questions. I felt my business was appreciated and I feel I am valued as a customer. Thank you all.
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February 2023 by Teresa Kobayashi
I found it utterly disgusting to use the restroom in the store located near PETCO in Aiea. I have never experienced such a filthy bathroom in public. I found it hard to believe that a store that promotes wellness, distributes medications and provides vaccinations offered such a filthy bathroom. It really changed my perception of Longs. It makes me wonder how a store can essentially not be spreading germs when both their employees and customers use that restroom. Very, very disappointing
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January 2023 by micah s.
They take lunch as a team and shut down the whole pharmacy instead of rotation to keep the pharmacy open and servicing people who have a time limit. In other words they keep sick ppl wali g around the store to spread their sickness while they have a team lunch break. Someone needs regulate the schedule to create a more efficient work plan. Stupidly is a thing of the past that still thrives in this longs cvs. Bullsh!t
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January 2023 by Tammy Kurihara
Longs Wahiawa asked me in an email to do a goggle review. I actually did one before but for some reason my account with my same name didn’t link together when changed phones awhile back so i will be posting another one ? i come here quite often because unfortunately i pick up a-lot of medications ? so i figured i would grab a few things to make me happy. These were available during the past holiday season so i buy these same things every year because i love them so much. The mochi they bring in every year is great. I always buy the strawberry ? matcha ? and cantaloupe ? ones. Very soft filled with delicious creamy white chocolate. Because they are tiny, they are perfect for one bite portion control! I also love the rum cake they bring in. Two sizes are available but I always buy the larger size. Absolutely delicious!!! Lots of good selection of regular products here, I always find something i need. The Staff here are great- i know a few on first name basis because they are like family to us - makes a shopping trip even brighter!Unfortunately rising costs in everything are sometimes a sticker shock, but many things are still reasonable here so shop early during sales so you don’t miss out! Nicely conveniently situated in the hub of town with lots of parking. Love our local longs here in Wahiawa Town ?
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November 2022 by Wes Hiroe
I went to pickup medication, they were 3 cashiers.Four people in front of me, it took 45 minutes.
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September 2022 by Ashlee N.
This store has the worst service I've ever experienced. All I did was grab some newspaper to look at and the lady at the register lady yelled at me "you can't have that all!" and I turned to her and told her that I wanted to buy some. and she scuffled, "you can't buy them!" so I said nevermind I'm gonna go. and she yelled at me "yeah get out!" I couldn't even believe the way she was talking to me. and treating me for just looking at some newspaper. I can see if i was trying to leave with them but I just picked them up and got yelled at. I think this store has a big problem with being unprofessional because they seem to know most of the customers that come in because it's a small town that everyone knows everyone...but I wish thier workers would be more professional to everyone and realize they are still a business and all your customers matters! I can't believe their workers are allowed to yell things at customers like it's normal. the manager there was trying help me but she let that lady yell at me and call me names without correcting her. horrible horrible experience and I will never go back in there. I hope other customers that don't know them get serviced good. I also wanna add that this is not my first bad experience here. last time they gave me a really hard time giving me a balloon. and acted very very unprpfessional. and treated me as if I didn't matter or as if they didn't wanna do it for me....or as if they didn't have to do it..I really hope this place gets looked into. maybe give the workers drug tests. but it's not okay to yell at customers. I hate that they think they can treat people violently and are completely fine with their actions just because they don't like the person or know them. Disappointing they have no aloha
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July 2022 by Warren Hoo
Caters to the Hawaii palate. Love their selections and weekly sales. Great place for personal shipping needs and for gifts to take to the mainland.
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June 2022 by Erlynn Lehua
No shopping carts! How do you expect to shop here when there is no shopping carts for shoppers or for our elderly? Terrible, gotta go to Mililani, guarantee huge carts for the yellow book shopping!