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“I dropped off my 2012 macbook air for a battery. Well, that was issue 1. Issue 2 was later found to be the mother board. He was able to fix them both in under a week for a great price. I definitely recommend this business. He talks you through everything, gives you options, explains how things work (if you want to know and learn) and great communication to keep you up to date.”
“Great customer service and variety of choices. We needed two in-stock (TODAY) white fans close to the ceiling. Had checked all the big box stores to no avail and were about to settle on something else and instead Yelped this business and glad we did. Helpful no-pressure salesperson and we love our new fans!!!”
“I went to a few shops in town and this is my go to shop. I was double charged once but I still go. It was 37 bucks so whatever.... The selection is good and it's fast and convenient. I go in and say "give me 4 of these" and I am out the door in 60 seconds.”
“been to this location 3x since I have moved to the island, once to Schofield and once to Kapolei. This is the best one. two workers Travis and Tiffany were so funny and helpful. There were there everytime i was at pearl ridge. I felt like a valued customer unlike the other 2 locations. I will keep coming back here. The store has plenty of pokemon cards and a lot of star wars merch. It's also next to a bath and body so great for the wife.”
“It’s have the best employees that are attentive and helpful. And has more variety of choices but you have to be quick because customers can buy out the products quickly.”
“Newly renovated and updated to reflect Japanese 7-11s. Many standard food staples but their deli has an expanded menu that includes maki sushi, spam musubi, obento, and dumplings. Also found many types of instant ramen and yakisoba. Staff were very pleasant and friendly. I hope this style of 7-11 becomes the standard all over the U.S.”
“The people here really know what they're doing! Very knowledgeable, and they really do educate me on what I'm getting! They make sure all my needs are met! Even ones I never thought about! They always have the best deals and hook me up with the newest and best devices!”
10AM - 7PM
98-199 Kamehameha Hwy Ste A2, Aiea
Electronics
“If you ever need help with your phone, your tablet or any questions at all.. Come down to Pearl Kai and see U2!! Sweet girl who will turn that frown upside down. Absolute darling!”
“Nate helped me get a new phone, activate a new line, and hooked me up with some great deals all while handling other customers in 20-30 minutes.No hard pressure to buy, plain answers to my questions, and made sure I had everything I needed before I left.?Mahalo Nate!”
“I experienced outstanding customer service from Kelcee at the wahiawa cricket. When I arrived I was unsure of what phone I'd like to get. She was very kind and personable and help me decide which phone best fit my needs. I am so very happy!! I love my new phone ! I will travel to this store location again. When we got to talking and to the sign up we then found out we have the same last name which I then thought this was meant to be. Thank you so much for having kind employee's and Kelcee making my whole day!!”
“So happy they stock a lot of the things my family enjoys. It does get busy in here best to come before close. Sorry I'm that guy. Cashiers always friendly Mahalos”
“Although all the employees do a great job in servicing the customer, Lisa, Kara and Eddie in particular consistently go above and beyond in servicing the patron with exceptional customer contact skills! They are knowledgeable, efficient, personable, courteous and professional! Lisa, Kara and Eddie are great Ambassadors of the FedEx brand and I recommend that they be chosen as "FedEx Employees of the Year"! It's employees like Lisa, Kara and Eddie that build customer loyalty and make it a pleasure to do business with FedEx.”
“Shelly at this location was awesome. She patiently helped me with my home internet service. And patiently explained everything to me several times to help me understand what i was getting. ??.. good job tmobile crew?”
Open 24 hours
87-1926 Farrington Hwy, Waianae
Electronics
“When I was working this seven eleven was my stop for coffee which was always fresh. I would pick up a pastry and I was set for the thirty plus mile commute to work. If I still needed breakfast I would grab one of their cold sandwiches which were always tasty. Store was always clean. Staff was always friendly and efficient. Definitely a great place to start a day.”
“Elyssa was and is great . She got me discounts reorganized my bill without me asking to give me a discount monthly of $65 dollars a month which will be almost $800 a year I'm so grateful . She also gave me more data and free apple care and discount on my Hulu account or Disney bundle. Graciously reorganize my bill multiple times and calculate 3 different options to give me great service. I like to get the most for what I'm paying and it could seem that I'm difficult but she never change her demeanor or expression. If you want to have great service get on down to Pearl highland shopping center request for Elyssa she will make you cry with tears of joy I honor you Elyssa and your kind heart and hard work be bless for all the rest of your days with joy peace love and happiness”
“We’ve had cricket for a long time, but we just went in to upgrade our phones, I got the only 12 Pro Max they had, and then my husband got got the XR…a couple days in my husband wanted the 12 Pro Max also but they did not have anymore, a few days go by and they got one on, and Cheri called us to let us know that another came in because she knew we wanted it. Go see Cheri, she even helped us choose a new phone for my SIL, and got us going with the mobile hot spot. Always friendly, and always helpful.”
“I mostly shop Target online and more often during the holidays. One thing that standouts is their quick shipping. They'll ship your items out the same or next day. Their packing is the best! Whenever I order liquid items, they tape the cap area carefully and securely to prevent spillage using their personalized Target tape. Overall, I use Target online less. Practically all of their items will only ship with a $35 minimum order. And it's not always I'll have a checkout of that amount. This policy started during the height of the pandemic. Target also adds on a surcharge fee for Hawaii if you're not a Red Card member. I notice that a lot of the products that they used to ship are no longer available for shipping. Things I used to buy on a regular basis aren't guaranteed anymore.”
Open 24 hours
94-429 Ukeʻe Street, Waipahu
Electronics
“My grand nephew likes getting his Freyo for his after school snack, plus a spam musubi or lup Chong manapua, they are usually busy during the time we go but the cashiers are pretty quick to bring the long line down, unfortunately the machines for smoothies or slush is not in service, one or the other, they are popular with the kids so I'm sure maintenance is hard to keep on a high demand products.”
Open 24 hours
85-997 Farrington Hwy, Waianae
Electronics
“Last day of November 2016 I stopped by the 7-11 Hawaii Makai location to purchase an adult monthly bus pass. When I stepped foot into the store I was greeted by one of two employees. I had asked the employees if they had the December 2016 bus pass. One of the employees said that they ran out. The second employee, Paula, said that she would check if they have some bus passes from the back stock. Since the bus pass was locked up in a timed safe...Paula had asked me if I could wait. I told her I don't mind waiting. In the meantime I browsed around the store and took notice that 7-11 Hawaii sells Ted's Bakery pies by the slice. I noticed the blueberry cream pie and the chocolate haupia cream pie. The chocolate haupia cream pie was calling my name. :) I grabbed a slice of pie and approached the counter. Paula hands the other employee the extra adult December bus passes. I paid for my purchases and left the store to head to work. Big mahalo to Paula for going the extra mile in checking to see if there was any more back stock of December bus passes. Greatly appreciated. If the store actually ran out of the bus passes then I would have to check 7-11 Mauka (across from my workplace) and 7-11 Makaha since they are the alternative stores in purchasing a monthly bus pass. 176/200”
“They are always great when I come in to update my phone and any other service. They have an awesome crew and today I saw a difficult customer but the the lady named lei who helped me out handled everything calm and cool, just like a true professional would do”
“My sister and cousin visiting from Kauai and me decided visit T-Mobile-to replace there screens and I tell you, that T-MOBILE EMPLOYEES ARE THE BEST! Especially the one in Hilo, Kona and now that I visited the one here in pearl city Jules is awesome! Hands down best customer service! Thank you Jules!”
“For four days I labored on the phone with tmobile tech support and Sunny and Melvyn at the Pearl City Tmobile store. Tech support did everything possible to restore my internet connection to my Hisense tv. The effort and patience put forth by both Sunny and Melvyn was off the chart. Patient, courteous and truly focused on fixing my issue. Very impressive! In the end I junked the TV and got a Samsung. I'm thoroughly convinced that you cannot do any better than using Tmobile Pearl City as your cell phone provider. Thanks very much!”
“Best T-Mobile store/ service I’ve been to. The staff was attentive and fast, and they were a well oiled machine. Also super friendly. Came in to add someone to a family line and get them a new phone and it was a super seamless experience. Nice job guys!”
“Staffs were friendly, courteous and well informed. Went there to purchase new updated cellular for granddaughter because her old phone was not working serviceable (technical problems). Wanted to upgrade my cellular but not completely sold to the idea and products expensive. Wanted a new battery for my phone but was informed they do not carry sell batteries. Sad to hear that!”
“My wife and I were looking for a good deal on prepaid deals while on vacation in Hawaii. KELILA gave us great options to choose from and even waived off our activation fee.
We got Unlimited Data (5G) and 20GB hotspot for a month just enough for our stay here in Hawaii. Check her out in Pearlridge Center Verizon!”
10AM - 8PM
98-1005 Moanalua Rd Spc 2306a, Aiea
Electronics
“Have an issue with my iPhone 11. Went to another Verizon store no help at all. Stopped by the pearl ridge store and was assisted by Chucky. He listened to the issue, offered some options none explained by the other location. I decided to try for a repair at one of their support sites which he setup for me. Just want to say thanks to Chucky for spending the time helping me out! Excellent customer service! Mahalo!Jon”
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“Walked in on 16th of NOV 2022. The ladies straight looked at me and said nothing. They didnt ask me if I needed help. I had said excuse me and the white lady worker looked at me then looked down. This place is off to a bad start for me.
* UPDATE*
Went there today. Mr. Mike was super professional, helpful and friendly much better experience today.”