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April 2023 by Hayden Hughes
Roger installed multiple items in my Jeep wrangler engine and allowed me to purchase my own parts. He was professional and easy to work with from start to finish. He got back to me quickly after our first chat with a quote for the work and that’s what he charged me when it was done. No BS at this shop. He also cleaned my throttle body which was a nice extra thing he did and didn’t charge me for it. If you want a mechanic on island you can trust, definitely go to The Shop. I’m not going anywhere else.Service: Auto engine tuning
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March 2023 by Jordan Bischoff
These guys are amazing, saved me so much money. Got scammed on a car and instead of making a quick buck off of me he helped me figure out the right course of action, which ended up with him making almost nothing.Service: Auto engine diagnostic
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March 2023 by Charity Baldugo
Uncle Roger is an awesome mechanic. Efficient and very good at what he does.
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January 2023 by Eric Schwager
Satisfactory work and the owner is a nice guy, but not the place for you if you expect good service or a timely call back. The office manager reminded me today that I have other choices.Just what I needed to hear to take my business elsewhere.Services: Engine repair
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December 2022 by Eric S.
The work is satisfactory and the owner is a nice guy. If you are ok with getting a call back a few days later or not at all, then this is the place for you. Was reminded by the office manager today(not sure what she actually does) that I have other choices. This isn't a one time occasion, but my patience ran out today. I'd look elsewhere if you are looking for a place that values your business. Consider yourself warned.
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July 2021 by Jeff O.
They continue to do a great job on keeping my old car running! Super friendly and super knowledgable. Plus, if you want to restore a classic or soup up your car, Roger is the man to do it. Incredibly honest and trustworthy. I highly recommend them! Just to let you know, I got my AC fixed there and I had a high pitched whining sound which was related to a bad gasket that was leaking oil. Fortunately we caught it in time and now my car is running a lot more powerfully than before. Ha! Like I said it's old. I have a 2003 Toyota Matrix.
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February 2021 by Megan Cook
Called multiple times. Could never get someone to call back. Told me I had to take my whole engine out to replace a simple oil pan gasket. Said he would call me back on two different occasions and never did. Also said I need to put dye in my engine to see where it was leaking..when I already knew. Who does that?? That just causes more problems.
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August 2020 by Brad Mahu
Quality work Great customer service
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June 2020 by Kamren N.
Roger is the man! He's incredibly knowledgeable and answers any questions I have, I've been here twice now to get my '05 Subaru STI worked on and this is the ONLY place I'll take it.
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April 2019 by Paul C.
Alway the best service. They treat you like family and take the time to explain what's wrong in a way that doesn't make you feel d****
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March 2019 by Reymond C.
Uncle Roger is very knowledgeable and very talented when it comes to solving problems on cars, Vans, trucks, and basically any other automobile. He is very caring when coming to your car as he is like a doctor. He changed out my starter the same day and took shorter time than expected inwas very happy. When he diagnosed my car for the problem he let me know what could've caused the car to malfunction. Overall though the shop is a great and great customer service. They have a no call no service policy so if you're running kate be sure to give them a heads up or reschedule if you can't make it that day. The price is reasonable due to the fact Uncle Roger gives you the break down of all the costs. What could happen if you don't get certain things which would create more problems. Aunty Kathy is also great as she also makes the appointments and is great at handling the paperwork and updating you with what is going on with your veichle. If you have a chance to get your car serviced by them leave then a review.
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February 2019 by Tracie F.
This is THE place for getting your car diagnosed and fixed. When you have an engineer who is a mechanic, you can get things repaired in a way that you can't get just anywhere. They won't over sell you on things that don't need to be done. They care about their work.
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December 2018 by Konala A.
I brought my truck here before without any issues but this last time that i brought it in for noise that sounded like it was coming from the rear tire. Roger said he'd look into it, and said he found a pebble lodged into the brake pads and cleaned it up. What he quoted me was way less than what i was charged. The noise was still there and when i told him, he said he was too busy to take my truck. Took it to another shop to find out it was coming from my transmission. Extremely disappointed for trusting him with giving him my business.
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November 2018 by Chad P.
Best auto shop in Oahu. He really knows what he is doing and he doesn't try to rip people off. Roger and his wife doesn't do walk ins or safety checks. Everything is by appointment. I have been going to him for the last 4 years
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June 2018 by Brian F
Not only can you tell theu care, they educate you so you can make an informed decision on what you want to do
