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February 2024 by Grandma Sagey
I recently ordered from Papa John's through DoorDash, and I must say, it was a satisfying experience. I opted for a small pizza for one person along with a drink, all for $20. Despite being a small pizza, it packed a punch in terms of flavor. Each bite was delicious, and I found myself finishing it rather quickly.The convenience of ordering through DoorDash added to the overall experience. The delivery was prompt, and my order arrived in perfect condition. It was great to be able to enjoy a tasty pizza without having to leave the comfort of my home.While I thoroughly enjoyed my Papa John's experience overall, there was one aspect that left me disappointed: the fact that I had to pay extra for a pepperoncini and dipping sauce. This small detail might seem insignificant, but it did affect my overall impression and explains my rating. Despite the tasty pizza and prompt delivery, the additional charge for what is typically a complimentary item was a bit disheartening. However, I still believe Papa John's offers a satisfying meal option, especially when ordered through DoorDash, and I would recommend it with this caveat in mind.Overall, I was impressed with Papa John's. The pizza tasted great, the delivery was quick, and the price was reasonable considering the quality of the food. It's definitely a go-to option for a satisfying meal when craving pizza.
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August 2023 by Lashia Nagy
Great staff they are very kind
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August 2023 by Rich Answers
I picked up pizza here a couple weeks ago and I saw the manager first hand genuinely feel horrible about a mistake made by a driver grabbing the wrong pizza. She did everything she could to make it right. They really are genuine here and care about meeting customer expectations. It's not lip service. That's a rare thing. I'll keep coming back here.
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August 2023 by Lashia Nagy-Surigao
Great staff they are very kind people
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July 2023 by Dana A.
I ordered Papa John's through Door Dash. Our expected time of delivery was at 7:30pm. Approximately 40 min after our order went in. At 7:27pm I get a message that our dinner order is cancelled because "we weren't able to make it"!No heads up, no nothing...and my kids were hungry and totally looking forward to it.
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July 2023 by Nischa Mendez
They gave us the wrong pizza twice in a row. Second time they gave us very expired pizza sauce to the point that the lid was bulging due to the pressure from being spoiled. It smelled bad and gave my husband a stomachache (he didn’t realize until the first bite that it was rancid). They offered us a refund but today, 9 days later, we still haven’t gotten it. All we’ve received is a call from the district manager saying it’s simply not possible that the sauce is expired because “they make the sauce fresh daily”. I don’t recommend them
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July 2023 by Nischa M.
They gave us the wrong pizza twice in a row. Second time they gave us very expired pizza sauce to the point that the lid was bulging due to the pressure from being spoiled. It smelled bad and gave my husband a stomachache (he didn't realize until the first bite that it was rancid). They offered us a refund but today, 9 days later, we still haven't gotten it. All we've received is a call from the district manager saying it's simply not possible that the sauce is expired because "they make the sauce fresh daily". I don't recommend them
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June 2023 by Patrisha A.
pizza was good and all but my pizza came uncut lol i had to go cut it myself which was hard with my moms dull knifes
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May 2023 by Frank Thatguy
Just another average papa John’s the workers are kind and the food was good
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April 2023 by Bonnie K.
This is THE worst pizza I've ever had. It reminds me of the Totino's brand ...the frozen one we ate as kids but at least Totino's has lots more ingredients on top....particularly da CHEESE. We asked for Xtra cheese & it looks like we got MAYBE if we were lucky a half cup on the large size. Plus not sure if it's across the board but this company puts the cheese OVER the ingredients that are underneath. DUH !!! It's so lame cause when a small amount of cheese is placed on top in a hot oven it WILL crust up, burn & turn black. Hard burnt cheese & don't get me started on the crust. Slices can be used as frisbees for da kids foreal & da buggah would last all day. I ended up putting my own cheese & pepperoni I had in the fridge, popped it in the microwave and at least it was edible...melted cheese & a softer crust. It's so SHAME for management of this company to serve this so called food. Now I can see why most people don't mind waiting in line at Pieology.
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April 2023 by Bonnie T.
This is THE worst pizza I've ever had. It reminds me of the Totino's brand ...the frozen one we ate as kids but at least Totino's has lots more ingredients on top....particularly da CHEESE. We asked for Xtra cheese & it looks like we got MAYBE if we were lucky a half cup on the large size. Plus not sure if it's across the board but this company puts the cheese OVER the ingredients that are underneath. DUH !!! It's so lame cause when a small amount of cheese is placed on top in a hot oven it WILL crust up, burn & turn black. Hard burnt cheese & don't get me started on the crust. Slices can be used as frisbees for da kids foreal & da buggah would last all day. I ended up putting my own cheese & pepperoni I had in the fridge, popped it in the microwave and at least it was edible...melted cheese & a softer crust. It's so SHAME for management of this company to serve this so called food. Now I can see why most people don't mind waiting in line at Pieology.
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January 2023 by Greg K.
Papa John's Kaahumanu has redefined the "well done" pizza. To make a really crispy crust, bake it really well until the crust gets black. The person taking it out and cutting it looks at the pizza for quality and says, "Yes! Black crust is so much more appealing than golden brown!This is a pass!" Quality: Then the person at the counter who hands me the pizza looks in the box for a second check and passes this blackened pizza as well. Quality control check #2: pass. Awesome quality control PPJ! So this new blackened crust pizza is opened at home and it's too beautiful to eat. I. Just. Can't. So I call PPJ Kaahumanu to tell them how appetizing it looks, but I press five to get the manager. Cut off. Try again. Cut off. Call store order number. No one answers. It's okay. I already fired off emails to corporate and PPJ Hawaii. See the pic of my beautiful blackened crust pizza in the photos - the last of the pics...
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January 2023 by Twimc N.
The toppings are getting lesser and lesser! I know prices go up and size gets smaller but it's getting to the point that you can count certain items on various pizza choices and they don't cover every slice and add up to less then ten on the whole pizza! We have options and papa Johns has become the bottom of my choice list unless improvement!
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December 2022 by Tyler Williams
Unfortunately they decided to close early and tried to make me pay a delivery fee for them to delivery it. Thats not what we wanted. Recommend you find somewhere else to get pizza after 9pm.
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October 2022 by Angela Danielson
Awesome team at Pearl City. Very polite and friendly. Good job!!
