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March 2024 by Tra C.
Worst customer service ever. Went in this evening and asked an employee for help. Not only did she give me attitude, it was obvious she didn't want to assist in any way. She gave me a blank stare after I asked for help and walked away. Not good
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March 2024 by Jacky M.
My mom purchased a fridge from this store few weeks ago, the delivery company (island movers) to deliver the fridge to my house were very rude and unwilling to help in any ways, I am very surprised to learn that they will not remove the fridge doors in order to move the new fridge into my house, they refuse to haul away my old fridge saying its not going to fit, so i have my handymen who were working at the house remove the old fridge doors and were able to move my old fridge out the door within 5-7 minutes. The new fridge would definitely be able to it thru the door IF island mover delivery men were willing to remove the doors, the timing would have been perfect, i dont see how that would be unreasonable for me to make that request. If island mover delivery people were more helpful, the delivery would have been successful. The whole time the new fridge were still in their truck, all they did were measured the entry door, looked at my old fridge, did not want to haul away my old fridge, told me they will just leave the new fridge outside my garage. IF A 20 CUBIC FEET FRIDGE CAN FIT THRU THE DOOR, WHY WONT A 18 CUBIC FEET FRIDGE FIT THRU THE DOOR???? I urge homedepot to stop using island movers to deliver appliance's to people's house, cause they do not care about customer service!
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February 2024 by Chris Herbias
You can do it! And they can help
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February 2024 by Monta Koch
Always shop and order from Home Depot
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January 2024 by Mike (Mi-keee)
Helpful and prompt service
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January 2024 by Herman Y.
Located in Pearl City, this store is like the others in setup. The parking is large enough to accommodate, but there maybe traffic getting in and out to the street due to the way the road is designed. Overall it is okay.
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January 2024 by Jared Horton
Check out assistant was very nice
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January 2024 by Michael Mackgoo
The perfect store
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January 2024 by Jason B
Mandy's outstanding customer service at Home Depot was evident through her wealth of knowledge, attentive aid, and amiable demeanor, enhancing the shopping experience with efficiency and enjoyment. Going above and beyond, she not only helped find the perfect product but also delighted my kids with stickers.
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January 2024 by Kalola
Customer friendly, the employees are.always there if you need help
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January 2024 by Lila Leue
Hate this place
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January 2024 by 808 A.
My family purchased a contract to remodel bathroom with Top Priority solid surfaces. Top Priority did not fabricate the item according to the contract specifications and installed it anyway. At the beginning, when this was pointed out, Top Priority said no problem because they can fix it. They could not fix it ... it is impossible..... and it is a flooding disaster. They refuse to reimburse for the installation cost and only for the fabrication of item. The house is left with having to redo this disaster; paying for another demolishing , fabrication, and reinstallation to correct this problem.
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December 2023 by Feb W.
We need a specific hollow blocks and only this store carry it. It's kinda a long drive but doesn't matter when you are doing a project that needs to be done. This location has plenty of parking too and you got lots of choices on such. The staffs here were helpful but always on a rush. Anyway, glad this location exists and glad that we found those block we needed. Mahalo for reading & happy juandering fellow Yeeps.
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December 2023 by Maverick Quartero
I just wanted a medium mixing tub and their weren't any available on the shelf. There were a bunch stored on the top shelf, so I asked if someone could bring it down. They called someone to get it down for me, 20 minutes go by and no one shows up. I have someone call again and still no one shows up. They call again and someone comes by, but can't help because it's too high. Then finally someone else comes by. I could have gone to Lowes and been home in the time it took to be helped.
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December 2023 by Jay Downs
If I could give a negative rating, I would. Worst customer service experience I've had in a long time. They need at least 6 more people in the floor than what they had. No one knew where the items I needed were located when I did finally find someone. Both home depot and lowes business models are worthless.
