9AM - 5PM
70 Ho'okele St Suite 1210, Kahului“Now out of all the banks in town in Las Vegas, this is the one that gave me the cheapest rate on my car loan! So in Maui, we visited to see what the branch looks like and to get an ATM card for my husband. Amazingly, the branch looked much like the branch in Las Vegas! We were helped quickly and on our way in no time! I had to laugh because the employees had sweatshirts on because the branch was so cold inside! I told them they have to wear sweatshirts in Las Vegas too, because their branch is also ice cold inside! LOL! That is funny!”
“Highly recommend this bank and branch building, located between Walmart and Target stores. Very friendly, helpful customer service from bank tellers, account managers, office staff, and security guards. 2 Drive-Thru banking lanes. 2 ATM areas. Spacious building, parking lot, and corner property. Clean indoor and outdoor environments. Nice landscaping and grass areas.”
8:30AM - 4:30PM
224 Kehalani Village Dr, Wailuku“MCFCU has finally upped their game and gone digital, somewhat. Add a star!MOBILE APP:This is what I've been waiting for! Account-to-account transfers, up-to-date account information (for balancing) and mobile deposits. Of course I have a few complaints. One of them is that some cleared checks don't have an image of the check, a very useful feature should you forget who the check was for (or wasn't told by your spouse who is was for). Another err is the verbiage of automatically deducted items with their bundled abbreviations and words which can be very confusing. Sometimes the mobile deposit can be ornery, resulting in multiple, frustrating attempts. Aside from those quirks it works fine.CHECKING ACCOUNT:Yes, we still rock personal checks! The main reason for me is that I don't like automatic deductions for bill payments. If businesses don't offer online payment, you'll be getting a personal check from me, all while supporting the USPS. Unlike at my traditional bank, reordering checks couldn't be done online but via phone automation which was surprisingly efficient. But, should you need to make any changes, you'd have to speak to a live person at Harland-Clarke.SERVICE:No matter if I call or present in-person, everyone has been awesome. I always experience a very personalized style of service.TIP:No-fee ATM withdrawals can also be made at First Hawaiian Bank locations (limited per month).OVERALL:While some requests still need to be done in-person for security and signature's sake, they're on a positive roll.”
“Staff is friendly. Pretty prompt each time I come here at this location, but some staff know me by First name basis, which is why I give them 5 stars and always assisting me with all my financial concerns.”
“We have banked with this branch since 2004. Through all of our business ups and downs they have been there for us. Everyone is friendly and courteous. I love this group of dedicated people. Some have been there since the bank opened. A few of my favorites have left, but I am always greeted with a smile when I come into the branch. Thank you Steph, Pat, Esther, Janice, Annie and anyone else who I left out. LOVE you all.C.F.”
“I don't have an account with them but I cashed a check in there this morning and I found the atmosphere/service to be top notch - especially Gina the banking clerk I was lucky enough to have count and hand me my two big ones - that's right $200 smackeroos. No problems whatsoever. Not only that, but Gina was really friendly and nice too. We were joking about the system knowing everything about us as I was laying down my fingerprint and she was wearing her fancy iPhone watch that was listening to us or whatever, and we had a transcendent moment of laughter in the face of the techno-dystopian new world of computers and technology that seeks to relegate our purpose as humans to that of robots. Not me and Gina - we'll always be laughing I have a feeling.”
“Whoa why the low rating ? I've had nothing but great service here even though it's not my home branch. Parking is easy in the back lot and if you should find yourself in a line it will move quickly. There is an atm outside should you have a simple transaction, and not be in the mood for human interaction , but I find it just as quick going inside.”
“Awesome staff. Can't blame them for changing policies. Been a member of the branch since a teen. Tellers are friendly. Charlene remembers me even after being gone for school for 13+ years. Love the old school paniolo decor. Please don't move.”
“This is my favorite BOH outlet on Maui. The hours are surprisingly flexible but more importantly, the team members here invariably kind and patient. Bank lines can be notoriously slow but somehow this location deviates from the norm. Bank manager Ben went above and beyond to help me out in a pinch.”
“On two occasions, I've had an experience that exceeded my expectations.
1) Nora and Eloise at the Kahului Branch helped me to activate an account that I didn't realize was dormant.
2) Tracy at the Kahului Branch helped me to address a service charge that I thought was required for the account.
Fast, friendly service.
Mahalo!”
8:30 AM - 4:00 PM
275 W Kaahumanu Ave # B21, Kahului“Rick Smith helped us close a giant, difficult, complex loan on our condo in Maui. Despite the hottest, busiest, craziest market ever, he closed our loan on time. Rick came through for us after agent after mortgage agent said they couldn't even help us. Rick is the man. If you're going to get a loan in Maui, talk to him.”
“Extremely convenient and located at the entrance to Walmart. The friendliest staff greets you and assists on all your financial needs. Extended hours of operation until 6 at night and 9am to 2pm on Saturday.”