Longs Drugs in Pahala is a very small pharmacy that serves the local community, providing access to medications without needing to drive to Hilo or Kona. The store offers the basics, including a pharmacy, personal care items, water, Kleenex, and a small grocery section, though it is noted as being pretty under stocked. The store appears untidy with dust build-up, broken tag clips, barren shelves, and bits of trash on the floors. While it lacks fresh foods and has a limited selection, it serves its purpose for essential needs. Customer service experiences vary, with some staff described as extremely friendly and making the day better, while others are noted as unfriendly. The pharmacy service receives positive remarks, with one pharmacist making a customer feel very comfortable. The store has limited hours, closing for lunch. Overall, it is a functional location for prescriptions and basic items, though it is small and could benefit from expansion and better stocking.
The service here is friendly and helpful. The pharmacist goes out of her way to fill orders, even making phone calls when she has had to ..
August 2024
They did not have the beer and liquor we were originally looking for but they did have the water and Kleenex that were needed. Best of all, they were extremely friendly and made the day so much better!
July 2024
Love how I feel like I a a person and not a number in line! Fast fill and great staff!!
