-
June 2024 by Jon L
Some deceptive sales practices that I experienced. 1st. You don't have to get device protection at signup. Also, there is virtually no signal at Leilani Estates. I was told the opposite on both of these. The guys were nice enough, but ultimately, it was a waste of my time. Contesting the charge with my credit card company as Cricket has a "no refund" policy.
-
December 2022 by Angelique Danielle
Great!
-
October 2022 by Nadia G.
Tried to start a new phone plan and was met with laziness, incompetence, loud gum chewing, and rude customer service. Educate your staff at least one or two things about one or two phones - for the love of everything and anything, I would have bought any phone plan and phone recommended to me, but couldn't even get a recommendation. I left without paying for anything and signed up with Verizon the next day.
-
September 2022 by Vittorio G.
These days, a cellphone bill can easily look like a car payment. As a former T-Moble, Sprint, & AT&T client, I've explored and surfed the digital waves all for a hefty monthly price. Luckily, I was up for a game of Cricket (cricketwireless.com) & tempted by their family plan offer, saving me close to 50% off my monthly service bill. My only concern was, switching over and dealing with all that "techie" stuff. I had two Cricket sales associates help me throughout my process. The first one educated me on everything I needed to get ready for the switch and when I went back a week later, another sales associate was able to quickly transfers my phone lines. She was impressed that I was prepared and I humbly told her because I was educated by her sales team member. We shared a few laughs while she reassured me that everything would flow seamlessly. After all was said and done, I felt I made a new friend. I was told that Cricket is under the AT&T network umbrella, which eased another layer of concern about the service. I must say, for the price and service I got a super deal and became a Cricketer! Oh, little did I know that there is an amazing artist that works at this location and you can admire some of the work on their walls. Sebastian once said, "We got no troubles. Life is the bubbles, under the sea." mahalo Vee
-
April 2022 by Kauwela Salley
Excellent. Very good service. I enjoyed going and I'm going to comp back againa.
-
September 2021 by Mz Sugz
Love crickets service!! These girls are very educated in this department. I just wanted to give a shout out to Kawai who was very knowledgeable, patient and hooked me up with the best phone and plan
-
June 2021 by Devin Tripp
Got my phone and plan today. All super helpful. With their help, signed up for Federal Government program (thru SNAP) there is a list of other programs that you get $50 off your bill. You should go and talk to them about it.
-
April 2021 by Andrea K.
Outstanding service. Harmony went over all my options and suggested what is best in my budget range with great quality. Store was clean and spotless. She took the time to explain all details I must know and answered any questions I may have asked. With the great deals I didn't just walk out with one phone but two. If looking for an affordable phone plan cricket is the place to go!! Thank you Patrick for the great recommendation
-
March 2021 by Bruce Conarton
Awesome
