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November 2023 by Chris Kimura
Mahalo, Sharon, for fixing my relatively new Oakley prescription glasses this afternoon (10/7/23)! I fell asleep with them on & woke up with a bent left temple & missing lens. I didn't purchase my glasses from Walmart but Sharon provided outstanding customer service with a smile nonetheless. She was able to repair the damage my carelessness caused & now my glasses are as good as new! Thanks again!!
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October 2023 by Chris K.
Mahalo, Sharon, for fixing my relatively new Oakley prescription glasses this afternoon! I fell asleep with them on & woke up with a bent left temple & missing lens. I didn't purchase my glasses from Walmart but Sharon provided outstanding customer service with a smile nonetheless. She was able to repair the damage my carelessness caused & now my glasses are as good as new! Thanks again!!
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October 2023 by Rissa
If I could give 10 stars I would!! Sharon and Matthew helped me out Called them because I was changing out the lens in my favorite pair of Oakley sunglasses and stripped the screw on one of them so badly that I honestly didn’t think it was even fixable. The lady on the phone said they could try and once there, they looked at them and decided to give it a go. After about 10 minutes Matthew came back and said that he and Sharon were able to remove the screw and replace it with a new one. I cannot begin to tell you how happy I was. I literally starting tearing up and thanking them repeatedly. These glasses are 10 years old and discontinued. I offered to pay them for their time and stress but they wouldn’t accept anything. I will forever be grateful for your help! Next time, I’ll be taking my glasses to you guys before I mess them up trying to fiddle with them. Thank you SO MUCH MATT AND SHARON!! <3 Mahalo!!!
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August 2023 by Diane Mccabe
I had the most wonderful experience here. I was helped by Rick who helped me pick out my sunglasses. He found the perfect frame for me. His customer service was above and beyond. I will definitely come back for all my eye care needs
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July 2023 by Christine Putzulu
Matthew was an excellent customer service person. He was very knowledgeable in the glasses department- very helpful in helping make informed decision to choose custom glasses. Very friendly- He excels in service.
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June 2023 by Noah Gandaoli
very very great service from Katryna! she was very friendly and helpful. finally got me seeing clearly after two years of no glasses!! forever grateful and thank you again! Mahalo from Guam.
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June 2023 by Micah Martin-Naho'opi'i
Matthew was the most friendly and helpful associate I have ever had the pleasure of meeting. He went above and beyond! His kindness and professionalism solidified all my future business. Looking forward to my next visit.
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June 2023 by Taylin *
Matt was awesome. he was very patient and was absolutely HILARIOUS. very down to earth and helped us find exactly what we needed. 10/10 would recommend his service.
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June 2023 by Ashley Price
Matt from the vision center is AMAZING! He deserves 10 stars. He went above and beyond to assist! I cannot thank him enough for his help! When in doubt for your vision care , go see Matt! Thank you again so much !!!
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June 2023 by Kelly Kimura
Matt was very helpful and friendly in fixing Mom’s glasses. We appreciate that we were able to walk in on a Sunday and get immediate attention at no charge. Mahalo Matt!
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June 2023 by Loren Williams
Came in with both of my glasses frames completely messed because of user error, obviously. Talked to Matt and he fixed them up in better shape than before in little time. Very convenient, very professional.
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June 2023 by Leighton C.
I needed a screw replaced on a frame I purchased from Costco. Sharon fixed my frame promptly without charge. she also cleaned the lenses so my glasses looked like new. Very pleased with their service.
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May 2023 by bshee43
Matt did an excellent job of fixing my glasses in less time than I was given as an estimate. Quality service. I will come back here for all my vision and glasses needs in the future!
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May 2023 by Joy Frelinger
It's always a problem when you sit on your glasses while traveling, the Vision Center at Walmart made fixing it so easy. The manager Mark asked, " How's your hind sight?"From that laugh forward, I was hooked. Mark patiently adjusted my glasses so I could use them to see again. He was so helpful. I want to come here for all my vision needs. I just wish he was in my home town.
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May 2023 by Katreena B.
My visit was a few months ago. The entire staff were welcoming and accommodating. I came in to browse for a new pair of glasses and needed same-day pick up. Luckily, they had the lenses for the frames I wanted, so same-day was available. Communication was clear, they called me to let me know my glasses were ready but due to my schedule, I was unable to pick it up between when it was ready and before they closed. When I picked it up the next day, Luri helped me fit my new glasses. She was friendly, attentive, and also offered to order contact lenses for me when I needed them. My overall experience was great! I definitely recommend Walmart Vision & Glasses in Mililani!
