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November 2023 by J N.
Customer service is NONE EXISTENT at this location. Stood in front of a sales person who was fidgeting with a phone. She clearly saw me standing in front of her but there was no "hello" there was no "I'll be right with you". Where do they get these workers??
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November 2023 by Zo Well
The customer service was great! Maddison and her Co worker are great with helping me to understand my new phone. Madison helped me to find a good phone with a watch.
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November 2023 by Dave Patrick
Great service provided by Manager, Tiare Brown. She handled our whole transaction with skill and attention. A wonderful experience.
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November 2023 by christopher alaniz
Madysen was impeccable, truly a master in customer experience, extremely polite and professional, but more importantly, personable. Thank you so much!!!!
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November 2023 by Ricky Luich
William did an excellent job helping me sort my business out and exceeded all expectations as far as helpfulness and friendliness
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September 2023 by Google user
Shantelle was very friendly and very helpful when I went in to inquire about the promotion that we received by email. Jayron had texted to inform us that Shabtelle helped us with the promotion and checked when would be a good time to come in. When we got there Khloey was very friendly and helpful in doing our transferring of our new phones. Jayron was very patient and knowledgeable on all the questions that we had. All three were awesome!!!
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September 2023 by Kristie-Lyn Nonaka
Shantelle was very friendly and very helpful when I went in to inquire about the promotion that we received by email. Jayron had texted to inform us that Shabtelle helped us with the promotion and checked when would be a good time to come in. When we got there Khloey was very friendly and helpful in doing our transferring of our new phones. Jayron was very patient and knowledgeable on all the questions that we had. All three were awesome!!!
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September 2023 by Chrisha Shinno
Chantel was amazing ! She helped me and was very informative on the iPhones my 2 daughters got, my whole experience was amazing since I walked in the store with my 2 daughters , her customer service was A1 and was very welcoming and answer my billions of questions … thank you!!! #happycustomer
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September 2023 by Robyn Tanaka
Mauka Verizon wireless Tran is awesome. Please see Chantelle, Britney, or Jayron for an excellent experience.
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July 2023 by Kevin Pelka
Overall great experience! William does an excellent job servicing the customers and solving any challenges they may have!!
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July 2023 by Jonas Loser
Great, William helped me out a lot.
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May 2023 by Jay
Yeah, go check out William. He’s the only one thus far I haven’t wanted to leave Verizon after.
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January 2023 by James Izuka
Jonah and Khloe helped me with all my cellular needs. I'd definitely suggest this store. Ask for them!
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November 2022 by Timothy J.
This should be titled "overboard for overboard" for this plays out like some sort of extreme Broadway musical, I thought they would start singing at one point, lol I must of been in on a movie set of the Truman show here because it was so unbelievable, like come on now, that must be on some prank tv show right? In all my years of traveling around the world, all 23 years and 36 counties, this was a absolute horror and I kept on looking around for hidden tv cameras because it was so out context and, this was a joke right? As soon as I enter the store, it looked normal with customers talking to staff and whatnot. Then this "try-to-hard" character comes in the front door, later to find out he is the manager of the store. has this way about him that makes him strut around like a Hawaiian over the top clown like Fonzie "dude", comes in and immediately starts to bad mouth a customer as like he was the "too cool for school" man and talked to the customer like some slow minded disabled person. He verbally makes a big show to constantly bad mouth the customer loud enough for the whole store to hear! This was just the intro and he got worse from then on out. He constantly tries to overcharge the man all the while throwing cheesy one liner pick up lines to women customers around the store like he was hosting a late night talk show and throwing his pelvis in their direction to end the "compliment", wow! I won't go into how he then decides to call the cops on me because he wants me to zip my back pack up cause he thought I would "jihad", um yeah. Cops came and then the manager tries to play off that he wasn't talking about me even though I'm standing near infront of him hearing everything, but he swears up and down he didn't call the cops on me but the other customer who left 10 mins ago in a anger because the manager kept on making fun of him and basically calling him stupid. The cop was then like an uncle of this manager for he also had the "too cool for you'll" attitude and cuts into my describing my phone problem to the other worker and asks me "where Im at? Where I'm at? WHERE IM AT?!?" and I thought he came down with a stroke of amnesia and I told him "in a phone store" and he said "NOOO, MILILANI!". The rest of the convo was like a vaudeville act between them two flexing their "power and control" over the situation, hahaha, it ended in the manager cowering behind a female employee and the cop saying he was going to "meet outside" Um, what was that? Lol This must of been a joke, if not, what a terrible way to run a store. Wow, too funny
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November 2022 by Luke Tateoka
Jonah and Khloey did a great job helping me activate a SIM when I was having difficulty. Great customer service, highly recommend.
