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“Came in as a walk-in, was just browsing for a sign for my wedding. Man they were amazing! The turn around time was just 3 days ! They were really Thorough even with me and my fiancé changing our mind about 30 times, but they listened and delivered !”
“The paper stickers I ordered came out perfectly, and the turnaround time was quick. I'm blown away by the quality of the service Michael showed in prompt communication, price transparency, and the stickers were hand-delivered to my mailbox.”
“Can't believe I haven't posted a review for this place. Have used them for years to drop off returns to vendors such as Amazon and others who have free returns. They are an authorized UPS Shipping Outlet and just a little a mile from where I live so it's super convenient for me. Latest hours are M-F 10am to 6pm. Sat 9am to 2pm, which is what I believe they've been for at least a couple of years now. Yes this place is really convenient for me but what stands out is the friendly and prompt service. You get greeted when you walk in and helped immediately unless they are already with a customer. I really like that they are consistently VERY quick to assist you, no matter which person is working. Today, I had to be someplace and was in front of their shop two minutes before opening. EXACTLY at 10am the door was unlocked and the OPEN sign lit up. Since I usually take in UPS labeled boxes or packages, they take a look, recognize this, immediately scan the item and ask if I want a receipt (for tracking purposes). The friendly older gentleman has explained the details of their UPS related service, such as the fact that I don't need to print my own shipping label for the type of returns I make. (I do it to speed things up when dropping off.) They also have a few gift items (items vary) which is probably great for folks sending care packages and there's a little extra room in their box. They also have greeting cards, just like the post office. They carry Blue Mountain cards, a higher end upscale card brand - really nice quality cards. Sign outside lists the services they provide. Besides the usual printing, copying, faxing, scanning, and laminating that these types of businesses provide, they also have notary service. I've noted the sign says they make keys, and since I need some every so often, I plan to utilize them. They also make rubber stamps. They also pack items to be shipped and I've seen repeat customers for this service (based on their convo overheard while I waited.) I believe they have another location but I'm only familiar with this one in Aiea on Moanalua Rd across from Waimalu Elementary, and highly recommend them.”
“Craig is the best! I had a terrible experience trying to get someone to wrap our company vehicles & no one would help or they made it seem so difficult. When I called Mana Graphics/ Craig said no problem & we use him to put up graphics for all of our vehicles from now on!”
“Amazing customer service!! I love them! I’ve used them to return packages and whatnot of course but I went in to take passport photos and they were soooo accommodating, letting me take multiple shots to choose the best one. All done with friendly chat and jokes and stories and real human interactions. Always a great experience when I go in! Best crew!!!”
“Professional Image is our go to print shop. We use them for our business as well! They are fast and very responsive to both phone calls and e-mail orders. I will always use them especially the kapolei location.”
“I needed flyer's for my sister's celebration of life and Pearlridge Printers came thru for me. It was so last minute and I was kind of panicking. They helped me with the layout and was very patient with me. They did a great job. I recommend anybody that needs a printer to go to them.”
“Brought my laptop in for a diagnostic. Jason was very helpful and professional and even though he wasn't able to fix the issue he did help point me in the right direction as to a potential fix. Excellent Customer service from this gentleman.”
“I received a wonderful customer service from Maria P when i came in last week. She was friendly, courteous and knowledgeable. With her expertise, my framed picture will look nice for the funeral. Mahalo, Mary Grace B.”
“Shay helped me out with Notary Public Services. She’s super knowledgeable on the process and procedures for legal documents. This store’s always fast and helpful.”
“First time shopping at this location. As soon as I walked in, I was greeted by a couple of salespersons. One of them walked me over to the paint markers I was interested in. Then, while I walked to another part of the store browsing at UPS Battery Backups, another salesperson came to ask me if I needed assistance. I inquired if the one I was looking at ever goes on sale and she did a price match on her device and found I could get it at a cheaper price and there was no sale sign posted in the store. That was a pleasant surprise. She even informed the cashier ahead of time so I didn't have any issues at the register. Everyone seemed helpful and polite. No pushy atmosphere. When I researched the price when I got home, I found the price OfficeMax gave me was way cheaper than BestBuy, Walmart and Amazon. I'll definitely come back to shop here.”
“The only place on the island that has some fingerprinting scanner machine. No need make reservation, but there’s only one of the machines. Four stars because staff was a bit flippant at first , but all was good by the end.”
“Super convenient and ease use copiers. Except that one time, I needed help with laminating, and female team member (shucks, forgot her name) was courteous getting the job done. Been to this location many times, and they are consistently friendly and helpful when needed. Way to go team!”
“Although all the employees do a great job in servicing the customer, Lisa, Kara and Eddie in particular consistently go above and beyond in servicing the patron with exceptional customer contact skills! They are knowledgeable, efficient, personable, courteous and professional! Lisa, Kara and Eddie are great Ambassadors of the FedEx brand and I recommend that they be chosen as "FedEx Employees of the Year"! It's employees like Lisa, Kara and Eddie that build customer loyalty and make it a pleasure to do business with FedEx.”
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“Called about documents that I had to get notarized last minute. Found out they accepted walk-ins. Was greeted and was able to get my documents notarized quickly. Friendly and great service!”