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January 2024 by CAM Lewis
If I could give it a zero I wish I could, the rating is very misleading! Worst inspection place in Hawaii.. don’t know what’s the motive, I take accountability for returning to the same spot that gave me hell last year, but thought it would be different because they sent me to they buddies for me to get $700 repairs on my vehicle that I didn’t need.. came back today haven’t had any changes to the vehicle at all.. and the woman started citing me for made up stuff.. right after I watched the car b4 me get a basic light check/brake check/ tire check etc and received their sticker.. I don’t recommend not anybody get inspected here unless you want to be foolishly hustled out of your money and common sense.. I returned here because I had a feeling I was hustled last time, but gave them benefit of the doubt and it was confirmed today?
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January 2024 by Summer Pastor
Auntie and Uncle was so nice, they always have a line but goes by really fast, and when it's your turn, it's barely 10mins and voila! You got your safety check
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January 2024 by Rodger Clemens
Drive the 5 minutes to another place. I watched this dude give quick inspections where he’s skipping over a lot of stuff which is cool to me, I’m thinking I won’t be in this line too long. However the younger inspector who’s individual mustache hairs don’t touch each other picks and chooses what he’s looking for, he gigged me for some stuff that I just had to laugh at, then I pulled up the 133.2.3 and sure enough no mention of it. He was fair enough to say he can stop the inspection right now so I don’t have to pay him for failing me on something that’s not by book. So we stopped the inspection but the older lady who works the iPad had already opened up the hood, and when I said it’s all good ma’am she slammed the hood of the car back down like I just kicked her dog
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January 2024 by S
Came in for a safety check. The 1st check was the battery. The slender Asian female inspector right off the bat said that I won't pass the inspection due to not having a bar to secure the battery of my vehicle,She should have stopped and discontinued the inspection, notated the discrepancy and had me returned. Instead she proceeded with the inspection, failed me, and charged for the inspection.Times are hard it seems for this auto repair company. I do not recommend.
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November 2023 by Unko B
Lady checked everything about my car,, even drove it cause my brakes. She didn’t even take a second look at the others cars in-front and not even drive theirs. Took my car to a mechanic and nothing was wrong
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October 2023 by Ruthie Grey
The worst place. Up at 7 am for the female to fall is she says her personal opinion it was air in the brake line. Took to the mechanic started nothing wrong with brakes or the brake line. Refund my money when I challenged the question. Went somewhere else no problem. The fact they stomped on the brakes to get the sound was specious to me. Never will I return no even for gasService: Vehicle Inspection
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October 2023 by Michael Pang
Always go here for my safety check. Fast and friendly service.
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October 2023 by Jonathan P.
Our ABS VSA and power steering lights came on, and on the way to the shop the warning lights turned off. The shop advised up front, without the warning lights illuminated, there is a good chance they won't be able to pick up anything on their diagnostic scans. We wanted to check anyway just in case. The shop called back, they weren't able to find anything, but what I really think was outstanding, because they didn't do much, and didn't spend much time on the diagnostics, they actually didn't charge me anything. They could have easily charged for the time they spent running the tests, but they didn't. I will definitely take my cars back there. They are respectable and pleasant to work with!
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September 2023 by Sandra Altenhof
This is the place to go. Had vehicle inspected. Professional and efficient. Have had car serviced there before. Totally satisfied. Mahalo!
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September 2023 by Stefan Von Wilkinson
Excellent for repairs and safety checks. Fair prices for the work.
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September 2023 by Britt A.
All I can say is impeccable customer service!!!! Kalani was absolutely amazing! First of all I called the other day to have a full service done on my car, They were pleasant & said just to bring my car by & they can take care of that for me! When I arrived Kalani was awesome & moved my car for me (it was raining) & helped get my baby stroller out of my car (I had my baby in my arms), than moved my car back to where I initially parked. He even said they could work on my car next & if I wanted to wait it shouldn't take too long (I opted to go home and wait). I told them I wanted a full service with tire rotation, & was given an estimate of 1.5 hrs for it to be completed! Sure enough they were on point & my car was ready at "estimated time". When I arrived Kalani informed me that the rotation of my tires was not needed & explained why. He just saved me like $30!!!! Thank you Kalani for your impeccable customer service & your honesty! Kalani was very thorough & knows his job well!!! I will be returning to Mililani Auto Repair for all my auto repair & maintenance needs! You all are awesome!
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July 2023 by Cameron Gomez
A bit pricey, but got done same day when dropped off at 8am on a Saturday. Thanks guys and good work! Car is good to go now.
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July 2023 by Michelle C.
Great service! Will definitely return for all future car repairs. I appreciated how they answered my questions--informative & concise.
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June 2023 by Bernard N.
I used to go to this place to do the safety inspection when a lady was performing it. She was fair and thorough. I won't anymore because the young man who took over didn't know what he was doing. He also cited me for a modification that I did that they previously passed and also passed the then re-construction inspection. He told me the law changed. I then went to another auto service shop to get the safety inspection done and passed.
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June 2023 by Nel Mora
They make my inspection I didn’t pass for one tire was damage, I changed and them I have to come back I make the line and guess what when was my turn or sorry we are close…