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“Can't believe I haven't posted a review for this place. Have used them for years to drop off returns to vendors such as Amazon and others who have free returns. They are an authorized UPS Shipping Outlet and just a little a mile from where I live so it's super convenient for me. Latest hours are M-F 10am to 6pm. Sat 9am to 2pm, which is what I believe they've been for at least a couple of years now. Yes this place is really convenient for me but what stands out is the friendly and prompt service. You get greeted when you walk in and helped immediately unless they are already with a customer. I really like that they are consistently VERY quick to assist you, no matter which person is working. Today, I had to be someplace and was in front of their shop two minutes before opening. EXACTLY at 10am the door was unlocked and the OPEN sign lit up. Since I usually take in UPS labeled boxes or packages, they take a look, recognize this, immediately scan the item and ask if I want a receipt (for tracking purposes). The friendly older gentleman has explained the details of their UPS related service, such as the fact that I don't need to print my own shipping label for the type of returns I make. (I do it to speed things up when dropping off.) They also have a few gift items (items vary) which is probably great for folks sending care packages and there's a little extra room in their box. They also have greeting cards, just like the post office. They carry Blue Mountain cards, a higher end upscale card brand - really nice quality cards. Sign outside lists the services they provide. Besides the usual printing, copying, faxing, scanning, and laminating that these types of businesses provide, they also have notary service. I've noted the sign says they make keys, and since I need some every so often, I plan to utilize them. They also make rubber stamps. They also pack items to be shipped and I've seen repeat customers for this service (based on their convo overheard while I waited.) I believe they have another location but I'm only familiar with this one in Aiea on Moanalua Rd across from Waimalu Elementary, and highly recommend them.”
“Amazing customer service!! I love them! I’ve used them to return packages and whatnot of course but I went in to take passport photos and they were soooo accommodating, letting me take multiple shots to choose the best one. All done with friendly chat and jokes and stories and real human interactions. Always a great experience when I go in! Best crew!!!”
“Shay helped me out with Notary Public Services. She’s super knowledgeable on the process and procedures for legal documents. This store’s always fast and helpful.”
“The only place on the island that has some fingerprinting scanner machine. No need make reservation, but there’s only one of the machines. Four stars because staff was a bit flippant at first , but all was good by the end.”
“Mister Harry and his genuine aloha is truly needed today more than ever. I appreciate his patience with me being in a rush and his kind words. Thank you very much UPS NEX Pearl Harbor for your genuine aloha and honest kindness, a hui ho!”
“Best place for quick printing, copying, even fax services. One stop shop if also in need of mailing out or returning Amazon packages. Personnel are always friendly and professional. Would recommend.”
“SIONE & JOSEPH were extremely helpful & personable from their phone skills to in person service. they helped me print flyers for my business & didn't hesitate with any corrections I had”
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“Called about documents that I had to get notarized last minute. Found out they accepted walk-ins. Was greeted and was able to get my documents notarized quickly. Friendly and great service!”