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August 2020 by Zairin Chang-Rivera
Killah
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August 2019 by Leon C.
Hi there, names Leon Long time tenant, big time storage user. Let me start off saying if you value your stuff, you'll value what youll get with this facility. Clean, secure and attentiveness. Ive been to alot of self storage facilities but this is the cleanest, meaning my stuff wont be hassled by rodents, insects, mold or chronics - because face it chronics in Hawaii ruin everything nice looking. The heavy duty keypad and CCTV monitored driveway, leads to a fully fenced in and keypad entry building, unauthorized entry results in alarm and alert of staff, top it off with moderately thick steel rollup and swinging doors that will take a hit, cut and keep your stuff secured. Finally lets talk about the attentiveness. Out of all the other HSS locations, Mililani staff actually freggin care about you, your stuff and their facility. Pride in what they do is what keeps me here. Even if I lived on the other side of Oahu Id pick this one. I dont buy into the gimmicks or all that other jazz. This facility delivers, time and time again. Price - You're getting the best value
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August 2019 by Michael Y.
Ok by no means the cheapest. Easily the best set up, loading bay for deliveries, fork lift to unload pallets, mail room, meeting room, secured property / lot, day and night staff. Hell the list goes on and on. Been here 7 years, staff has always exceeded expectations. Staff is very welcoming and friendly which is a reflection if the site manager. Nice perfect location right off the freeway cut off. If you want cheap don't come here. If you want a quality storage facility. That is well equipped to deal with anything you need. A staff that bends over backwards to make sure you taken care of. Then Hawaii Self Storage Mililani Tech Park is what you are looking for. Your most definitely getting your money's worth here.
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May 2019 by Jon T.
Just went back to put items into my unit and Kanoe was enforcing their policy for movers. The moving company wasn't pleased as it was not beneficial to them and responded with unsuitable words for this review. Kanoe remained calm, explained their options and as expected she was met with more resistance. Kanoe was very professional and did not waiver. People tend to forget that their staff works for Hawaii Self Storage and not for the customer directly. Her job is to do what's in the best interest of their company. I myself enjoyed watching this unfold bcuz in this day and age, apathy is so common and as easy as it would have been to not care, Kanoe chose to remain vigilant and showed me she gave a sh!+
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May 2019 by D T.
We needed to get a storage unit because we wanted to deep clean our apartment and purge the clutter. Called around and found Hawai'i Self Storage had the best prices in our area. Whitney was super cool and friendly and very patient with our millions of questions. She helped us find a storage sized for our needs. Definitely recommend Hawai'i Self Storage (Mililani location)
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May 2019 by K H.
The staff here is exceptional! Kanoe, Whitney and Steve are friendly, helpful and knowledgeable in the different size units available. The -1 star is for the outdated building. It leaks into the building every storm. Luckily no damages to our stuff yet.
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May 2019 by SinClair T.
Kanoe has exceptional customer service. I would highly recommend renting a storage from her. She understood what I needed for space and accommodated my request. The rates were better than Public Storage. If you need a place to store your valuables, just run and see Kanoe, you won't be disappointed.
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March 2019 by Ria K.
I shopped around to rent a storage unit and must say I felt most comfortable with Hawaii Self Storage. Clean and good facilities in today's competitive market are a given. But ethics, treatment of customers, office atmosphere, professionalism of staff have not been a given, but here the staff shines. I felt well taken care of, actually cared for and I would highly recommend Hawai'i Self Store to everyone.
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February 2019 by Andrea M.
Melissa took such very good care of me. Made me feel like family. Very hospitable. Gave me great discount. Very friendly and customer service was top notch. Very impressed. Left feeling like in hit the lottery!
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October 2018 by Derell B.
I came to check my things in my storage and to grab something I needed to find out I could not open the roll up door something in there was blocking it from going up! Went back downstairs to the office and told the front desk person about what was going on (sorry I forgot her name) asked if those kinds of things happen?! Said it sometimes does and said she could have their maintenance person call me to schedule a time to meet me here the next day! Got a call and Chad was just so awesome!! Worked with my schedule and not only open the roll up door but helped me rearrange the boxes in the front to prevent this from happening again! AND Chad even carried the box I needed to my car! Excellent customer service from the front desk to maintenance thank you again Chad for your kindness and help!!!
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March 2018 by Raelani V.
Mahalo Steve for your help! Keep up your Aloha Spirit! I had no idea were Mililani Teac park was.
