City Mill offers a large selection of household items and has recently opened a spacious gardening department. Customers appreciate the store's organization, with clearly labeled aisles that make finding items easy. Many reviews highlight the presence of helpful staff who provide quick assistance, contributing to a pleasant shopping experience. However, opinions on customer service vary, with some customers noting areas for improvement, particularly regarding the attitude of certain cashiers. Despite this, the store has been praised for its ability to fulfill specific needs, such as quickly providing a window screen for a customer in a tight situation. Overall, City Mill remains a reliable option for hardware and household needs, with ample parking and a commitment to customer service, though experiences may differ among shoppers.
Large selection of household items. Newly opened large gardening department on the Diamond head end of the store. I came to look for an lawnmower or mower parts. Unfortunately they only stock 1 replacement blade and a spark plug tool.
March 2023
City Mill's great customer service keeps me coming back for my hardware needs. There is always staff to quickly assist me. You rarely get that at the big box stores.
August 2022
Pretty nice local hardware store. Service was excellent and they had everything we needed!
