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November 2021 by roy dahlin
They have been good to me. Good service good environment for my belongings.It’s $100 for a mid sized storage so I better not stay to long.
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April 2020 by Kai L.
This storage company has no aloha. It is very expensive and has limited access and office hours. In the 18 months I have rented, there have been 3 price increases and 4 instances when the facility was shut down for various reasons with no notification. Without mentioning the incredible inconvenience this caused renters and businesses, there was no pro rata refund for the closures and the staff offered no apologies. Indeed the manager of the facility has an arrogant attitude and always blames the mainland owners without taking responsibility. My advice is to use another facility with local owners, cheaper rates and more aloha.
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March 2020 by Neille O.
I don't write reviews but I would be doing a grave disservice to our community to not inform them how this business operates. I have been renting storage here since 2017 and yes, they have been increasing the rent, almost quarterly for the past three years, sometimes they wouldn't even notify me. Last year, I happened to walk into the office to learn the same size storage unit I was renting they were renting out for $100 dollars less. At that point I learned I could just change units and pay less. Stupid games they play. I was also told by the nice office lady that if I had my own homeowner's insurance I didn't have to pay for their "mandatory" renter's insurance. Good to know know that I was three years in. The last straw however, was a couple days ago when I went to pay online and discovered, once again, to my surprise, my rent increased another $20 dollars. The local office manager stated "she didn't have time to get all of the notices out". She did say she would cut me a break this month and just have me pay the usual amount and increase it the following month. I reminded her we are in the midst of a worldwide crisis with COVID-19. People of struggling to find work, put food on the table, stay alive. With that she replied, "And that's why I didn't increase it for this month." I went straight there after our conversation and put in my 30-day notice.
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February 2020 by Alvin Archey
This is where I keep my extra things in storage
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February 2020 by Dalei Lee
Staff is wonderful, clean place.
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November 2019 by Keeley B.
Convenient self storage located in Mililani Mauka. They offer military discounts and the staff are friendly and helpful. Just be advised that the facility is not open 24/7 and the office may not always be staffed so if you need to make changes to your account to check their website or call ahead. They have trolleys for heavy stuff and the lockers are well lit and everything is super clean. The only down side is I wish they had a vending machine for long moving days!
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November 2019 by Christian kurch
Very good management and polite staff that will work with you through any issues that may arise. Very clean and very secure facility. I would definitely recommend this storage facility, especially for military PCSing here. If you need extra room I recommend coming here.
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August 2019 by serena miazzo
Nice storage in a good neighborhood. Little pricey but clean and good customer service
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August 2019 by James Slye
Superb storage
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July 2019 by L N.
The reason why I'm giving this business 2 stars is because it is a clean facility and air conditioned and the ladies in the office are very nice. However..the price keeps increasing since this turned into Central Self Storage! My old contract states my price would stay the same but when the company changed owners..they continue to increase the price! It's getting higher and higher! Please shop around and read the contracts carefully. This place is truly robbing all of us and I would advise everyone to do research and check out other storage places!
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May 2019 by Austin Dunn
ALWAYS, a great experience here. Been using them for about two years and glad I changed to them. AMAZING price deals normally for military and they are very helpful when I comes to storing for a deployment or Korea rotation. In house parking makes loading and unloading easy and there is always carts to help with the move
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February 2018 by Billie Buma
Perfect storage if u live in da Millilani mauka area
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September 2017 by Judy K
Wendy was very helpful to us while we were looking for a storage unit to put our items in temporarily while doing a military pcs. She gave us the best rate compared to what others offered. Definitely recommend!
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June 2017 by Jennie Corbett
Easy n clean
