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November 2023 by Madeline Griffin
Katie changed our battery, and despite not having the tools she was attentive and professional and did an amazing job! Thanks again!
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November 2023 by Paige Todd
Quick and reliable service! Alex and Johnny were a great help to replace my battery for me! I will definitely be back to this location again for future parts and assistance!
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November 2023 by Atheonix
Amazing customer service, found the battery I needed very quickly and Reggie immediately changed it! If you have any car problems definitely come here!
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November 2023 by Joseph Newman
Just left Auto Zone Mililani and my cashier shawna was very helpful and nice I’ve always come here and everyone here has been very helpful and friendly and I’ll continue to come here for my parts because of there friendly service
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November 2023 by Sheena Puaa-Kaaihue
Shawna S., the store manager at Mililani location was so friendly and helpful. She was also very informative.
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November 2023 by Chad Janssen
Johnny was great and helped me change out my battery at the store . Great customer service!
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November 2023 by austre romero
Just want to thank Johnny for all the help he did for me. He is a great guy ??
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November 2023 by Margarita Munden
Great service super friendly. Went above and beyond helping me. Love Mililani Auto Zone
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October 2023 by D M.
I just to say thank you for AutoZone excellent customer service. My wife's car battery died out about 1/2 mile from home as she stopped by a little store to pick up some items. Upon returning to her car, she noticed that her car could not start but the dash lights went on. I was about to jump start her battery with a portable jumper device which worried perfectly. After reaching home, I contacted AutoZone in Mililani which is next door to Mililani Restaurant and Foodland. The person who helped up was Reggie and he was very personable and I asked if he could install the battery for us since we were there. Reggie rand up the sale for a new 3 year battery and did the battery installation within 5-10 minutes which is amazing service. My wife's car started up with no problem and we are now good for another 3 years. We gave Reggie a nice tip for his dinner and thank him. My buying experience was just like in a commercial with excellent customer service. I've been coming here a few years when I needed car batteries or auto parts. This is one of the best car battery buying experience and I'm glad everything worked out perfectly. I rate AutoZone 5 STARS and Reggie 10 STARS for his excellent customer service!
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September 2023 by martin kilworth
How do I give zero stars?Gave me the wrong partWouldn't refund back to my card without getting my phone numberRude and disinterested staffI would recommend you spend a few minutes and drive to oreillys
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February 2023 by Rachel B.
I had to purchase some parts for my car and Johnny assisted with my purchase. I arrived close to closing and purchased axles for my driver and passenger side, a valve cover gasket, 2 gallons of 50/50 coolant, a gallon of oil, oil filter and a box for the fluids. Johnny was very personable and super helpful. I was happy that I could pick everything up in one place but even more thankful for the wonderful customer service and advice! Thanks again I really appreciate your professionalism and will be sure to frequent your establishment again! Please make sure to go and ask for Johnny if you need some help he is awesome!
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February 2023 by Dom N.
Jonny is da guy !AutoZone is a one-stop-shop for all your automotive needs, and their exceptional customer service makes them stand out from the competition. I recently had the pleasure of visiting my local AutoZone, and I must say that Jonny, one of their staff members, made my experience truly exceptional.Jonny was incredibly knowledgeable and helpful, and he went above and beyond to ensure that I found the right part for my van. He took the time to understand my needs and provided me with expert advice and guidance. Jonny's attention to detail and his passion for cars was evident in his work, and he demonstrated a high level of professionalism throughout our interaction.What I appreciated most about Jonny was his willingness to go the extra mile to help me. He took the time to explain how to install the parts I needed and provided me with all the tools and information I needed to complete the job successfully. His patience and attention to detail were truly exceptional, and I felt confident that I had made the right decision in choosing AutoZone for my automotive needs.Mahalo NUI
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February 2023 by Jennifer Cutler
Typically I have a good experience here but I went there this morning because my check engine light came on. I go inside and he asks if I know how to use the reader? I’m like no. So he proceeds to give me instructions and I don’t know I don’t work on vehicles! If you’re gonna offer the service and not even ask to help me?? He said under my dash? Did he mean the hood? I returned the machine and said I’d wait for my husband to get back in town and he still didn’t offer help. Terrible experience this morning and I drove all the way from Haleiwa. Older gentleman with long gray hair
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November 2022 by Bill R.
Came here on 11/22/2022 Amberson diagnosed that my car battery was dead and needed to be replaced. He was very professional and courteous. Made me feel like a valued customer. He even removed and installed the new car battery. He is a keeper. Give him a raise.
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November 2022 by Titi Kau'ilani Ricafort
First time I needed an emergency service. Was able to get my car to the Kipapa location and they tested my battery which was dead. They rung me up a new one on the spot and installed immediately without me having to ask. Very efficient, knowledgeable and respectful team at this location
