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February 2024 by Rika Sato
Really nice welcoming staff when you check in!! But I wish they kept the pool…
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December 2023 by Bill R
This is the worst 24hr Fitness in the State. They can not manage a facility to save their lives.I have never seen a club slide backwards except for this one.They removed the pool, hot tub, sauna and steam room which was used by many people.When it was still there it broke for weeks at a time and there was no sense of urgency to repair. They did not keep spare parts for items which commonly broke.The air conditioning was constantly broken and continues to quit working.The interior workout area smells like an armpit and the shower area smells like mold.They do not check the showers to see if the soap is out.Seems like they have no routine maintenence planTheir fix put a exterior workout area. One person out of 75 used the existing workout area. Now they added additional workout areas.Where is the corporate office when you need them?Oh I forgot, they don't care.Join any club but this one.
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December 2023 by Adam Laundree
“Upgrades” are downgrades! Got a membership here specifically because they had a lap pool and loved the sauna. One month in, they started an “upgrade” project which took out the pool, sauna, steam room, and outdoor shower to create an outdoor turf area with racks. This process took almost 5 months! The “new” outdoor area opened today and I tried it out. Since the equipment has been sitting out there for months with no use, the bumper plates are now stuck together, crusty, and rusty in the middle. The medicine balls have melted so that one side of the ball is completely flat and unusable, and many of the barbells have rust on them. The turf field is an absolute safety hazard as there are giant divots in it! Someone is absolutely going to break an ankle out there. They also did not flatten out the area so be prepared to stand on uneven ground when squatting and having your deadlift weight slowly roll away. On top of all this, the AC has been broken inside for about a month now (so the sauna is kinda back lol) and I definitely wouldn’t shower here. One positive note is the front staff are EXTREMELY nice so shout out to those guys. However, I highly recommend choosing any other gym on the island.
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December 2023 by itsaplescia
Marcy is rude, insensitive, and fraudulent with her actions. Change your discriminative standard and shallow disposition. Also, i don't understand what remodeling was done in here last year besides the pool removal.
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November 2023 by Orealys Gisselle Velázquez
The air conditioning has been broken for almost 3 weeks. The heat is unbearable because there’s no ventilation, no windows, and only a small door is left open. The crowding of so many people makes the heat extreme. Management has posted notices about the problem, but they are taking too long. It’s horrible.
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November 2023 by Michael Ferreira
About 3 weeks ago, the temperature drastically increased in the gym. Signs were posted that they were actively working on the problem. We have heard that “corporate” made a decision to increase the temperature. Adding an industrial fan pointing at a few leg machines doesn’t cut it.There are numerous people complaining about the temperature and something needs to be done immediately.My entire family no longer enjoys our workouts and are contemplating alternatives. FIX THE PROBLEM and be HONEST with your members.
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July 2023 by Ana Tarango
I really like the 24 Hour Fitness in Mililani. The facility is quite nice with machines in excellent condition, plenty of treadmills and exercise bikes (I have never had to wait for one no matter what time I go), a really nice classroom, another nice separate room for more independent and quiet workouts, an outdoor exercise area, a pool, a sauna, a steam room, a seperate room for personal training with a trainer, large and spacious locker rooms, showers, a variety of and numerous classes, great class instructors, and a friendly staff. I wish the showers were more updated, like those at the Kapolei location. The parking spots are really, really tight.
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July 2023 by YMT2020
I would have given this 24 Hour Fittness five stars because it’s been my homebase for over 20 years but in spite of what just happened I have to give it 2 stars. They closed the sauna and pool and Jacuzzi area and did it in a very sneaky way. There was a small sign that said heads up the wet area will be closing permanently, but the way it was worded was tricky, so I kind of ignored the sign because I thought there’s no way they take away the best thing about mililani 24 Hour Fittness, which is the pool Jacuzzi, and sauna. have not gone back it supposedly closed yesterday and I’m so heartbroken about it because there was a community of old people that all gathered out there and that’s the only interaction that I would get with them because inside the gym it’s too crowded. No one is socializing the way that they do outside I really enjoyed their company and now all these old people basically aren’t going to have a place it’s so sad I heard it was a corporate decision and if corporate reading this you decided poorly.
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July 2023 by DJ N.
No pool. No jacuzzi. No sauna. No steam room. All to make space for outdoor workout space. Nothing to differentiate from other gyms anymore. Moving my membership elsewhere.
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July 2023 by Mari W.
Just found out the pool is being filled in. So bummed....I thought they were retiling until I saw the mound of dirt.....I'll be checking out other gyms now since no pool.
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June 2023 by Michael C.
I enjoy coming to this gym. Mostly during the day in the afternoon. I'm usually always greeted with a big smile and a HELLO by marcy. As well as leaving she says mahalo with great attitude! Makes me feel welcomed and want to come back and to have a good workout!Side note:Day time is best for weight training after lunch because most people hits the cardio machines or are in classes.
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June 2023 by Joan R.
I enjoy going to Mililani's 24 hour fitness but as of July 1 they're closing the swimming pool which is one of their great assets Now they're like every other fitness place in Mililani. So if you enjoy a good swim after work out look elsewhere.
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June 2023 by Mitchell S.
A lot of people standing around, not enough free weights, need to open another gym. Been to many towns this size with twice as many gyms.
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May 2023 by Dino Macadangdang
It's very nice, the renovations and such, but personally I found the place...chilly, not friendly like when I used to work out there 5 years ago. The atmosphere, to me, didn't feel very welcoming. But, to each their own and...
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May 2023 by Brad M.
The facilities are old and desperately need upgrades. Normally I'm okay with gyms having a "warehouse" look, open IBeams, plain cinder block walls, etc., but the locker room and showers are no place to save money. Despite "major" repairs in 2014 and 2016, the locker room is still horrible. The toilets stink, the A/C barely works, and instead of replacing 30 year old mildew rot tiles, they just painted over them (again). Compare this facility with the one in Pearl City. Night and day difference. Still, the Mililani spot is hugely popular because it's the only gym around and many folks in Mililani prioritize fitness. The popularity ironically adds to the woes - parking is tight, fees are high, and the owner sees no need to make major investment since he's making money hands down. On the bright side, it's well equipped, staff is friendly, and the workers do their best to keep the aging facilities clean.2019 update - I’m adding a star. A/C is now consistently working well. Bathrooms are no better, but equipment has been added and staff size has increased and continues to be friendly and professional. Perhaps competition from UFC gym has had a positive impact.2023 update - I'm adding another star. Prior to COVID, equipment was added, and the main floor redesigned. It's cleaner, brighter, better equipped, and continues to employ a really good staff. During COVID, the management did everything possible within reason to make the facilities accessible, sanitary, and compliant with ever-changing local ordinances. I'd go up to 5 stars, but the shower/bath room still is lacking.
