Pukalani Ace Hardware is a family-owned and operated hardware store that has been serving the community for over 60 years. Headquartered in Honolulu, the store is part of the HouseMart Ace Hardware chain, which has 23 locations across Hawaii, Washington, Oregon, and Nevada. Customers praise the store's convenient location, pleasant employees, and ability to always have the items they need in stock. The staff are described as helpful and knowledgeable, providing personalized attention and respect to each customer. Despite being smaller than big-box hardware stores, Pukalani Ace Hardware is praised for its "hometown hardware store" feel, with employees who go the extra mile to assist customers and find the products they're looking for. Compared to larger competitors, Pukalani Ace Hardware may have slightly higher prices, but customers feel the exceptional service and personal touch are well worth it. Overall, the store is highly recommended for its commitment to providing a positive shopping experience and meeting the needs of its local community.
Assistant store manager Iris did an exceptional job assisting me with my purchase of an item that had to be ordered and sent to the store as well as securing a great sale price at the same time. Job well done! I felt like a very valued customer!!
October 2025
I appreciate this store and those who work there ! Thx !
August 2024
Staff are always helpful and despite being smaller than the big stores they always have what I need and things are way easier to find!
