Verizon offers a wide range of mobile, 5G home internet, and business services at their Lihue store. Customers can conveniently schedule in-store appointments or place online orders for pickup or same-day delivery. The store's knowledgeable staff, such as J, Jay, Janie, Karen, and Andy, have consistently provided excellent service to customers. They have helped with phone upgrades, veteran discounts, troubleshooting, and resolving warranty issues, ensuring a stress-free experience. Customers have praised the staff's patience, persistence, and dedication in addressing their needs, even when faced with challenges from corporate. Overall, Verizon's Lihue store offers a reliable and customer-focused experience for all their mobile, internet, and business solutions.
My wife and I came in to upgrade our phones and J was absolutely great. He helped us set up my veteran discount that I was told years ago didn’t exist. Mucho Mahalo!
February 2024
Jay is the best tech expert ever! if you have Verizon, go see him. he will take care of every problem you have. A plus service numerous times
September 2023
Phone was acting up. They fixed it fast and no charge.
