Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
3-2600 Kaumualii Hwy Ste E10, Lihue HI 96766 Hours
About Spectrum Store
Spectrum Store offers a range of broadband Internet services, mobile options, and cable TV services at their location on 3-2600 Kaumualii Hwy. Customers can shop for Internet packages, new products, upgrade services, and handle equipment returns or bill payments. The store provides assistance with home and business Internet services and features Xumo live TV streaming, along with mobile products from popular brands like Apple, Samsung, and Google. While many customers appreciate the helpfulness of the staff, there are frequent complaints about long wait times, with reports of waits lasting from 30 minutes to over 2 hours. Despite the delays, the service provided is generally effective and leaves customers satisfied with their Internet and installation experiences.
Most Recent Reviews
September 2024
Store hours posted online are not reflective of actual hours of operation. I checked online before driving into town to make sure they were open. Sat in traffic for 45 min to find out they closed at 5. Was just trying to return equipment.
January 2024
Friendly and efficient staff. Polite also. We had our two phone services switch and a watch cell service.
January 2024
Not enough people are showing up to work, I guess ?30 min wait was the shortest wait last month 3hrs another time the same monthThere are 6 customer service desks, but I have never found more than two people workingBut the person's working were always great.
More Comments(54)
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