Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
3-2600 Kaumualii Hwy Ste E10, Lihue HI 96766 Hours
About Spectrum Store
The Spectrum Store faces significant challenges with long wait times and understaffing, according to customer reviews. Customers report waiting over an hour for service, with only a few staff members available at the multiple service desks. However, the quality of service provided by the staff is praised, with the tech support on-site described as excellent. While the internet service itself is great, the excessive wait times at the store can be a frustrating experience for customers.
Most Recent Reviews
August 2024
Store hours posted online are not reflective of actual hours of operation. I checked online before driving into town to make sure they were open. Sat in traffic for 45 min to find out they closed at 5. Was just trying to return equipment.
January 2024
Friendly and efficient staff. Polite also. We had our two phone services switch and a watch cell service.
January 2024
Not enough people are showing up to work, I guess ?30 min wait was the shortest wait last month 3hrs another time the same monthThere are 6 customer service desks, but I have never found more than two people workingBut the person's working were always great.
More Comments(90)
Other Information
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