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February 2024 by Aaron Imada
Very good experience and pricing is reasonable, thank you so much for taking care of my dog!
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November 2023 by Beth Martin
From the moment you walk in you know your pets in good hands.Staff is attentive and friendly and the wait time is short.We couldn’t ask for a better vet and staff.Thank you Ho’ola Kino for always taking good care of my fur baby!
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November 2023 by Julia Stuerke
I recently had an appointment for my dog and they were very kind and professional. I was running pretty late for my appointment but they accommodated me and still made time to see my animal. They were very understanding of my reactive and anxious dog and did everything to show her care and calm her down.
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November 2023 by Marla Wong
Front desk girl “Ariel” VERY unfriendly, no aloha whatsoever. NO smile or a hello even!!Front desk sets the tone for rest of visit with your pet. Will be transferring my care elsewhere. Only redeeming quality now is Dr. Haas, an excellent surgeon & diagnosticianNew vet there & never came out to introduce herself. You cannot go back with your pet anymore. Had a 5 minute visit for heartworm test, exam & shot. LITERALLY 5 min only!!$175.00. For5 min. Boy I’m in the wrong line of work! Old team of Raynelle & Lynn at front desk were awesome & FRIENDLY! If I acted like that at my medical clinic front desk, I’d be fired! Very sad indeed!Just spoke with this VERY unprofessional clinic staff not to mention rude! After seeing my dog for an annual exam/shots refuses to authorize refill of bravecto? Go to Kauai Vet in Puhi. More knowledgeable and friendly staff. Do not take your animals here!If I could give NO stars I would.
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November 2023 by Marla W
Very unfriendly staff, rude. Spent five minutes or less with my animal for an annual exam, which is to include heartworm, stool, listening to the heart, looking in their ears, taking their temperature, giving them a heart worm test and vaccinations. Im sorry I dont see how that would take 4-5 minutes only. Youre not allowed to go back with your animal, most vets you can. So I dont even know if my dog got the things that he was supposed to have! Having not witnessed it. Front desk girl didnt acknowledge me with a hello or anything and I was right in front of her. Extremely rude. Put a review on ****** and they never addressed the issue. Plus just asked for a refill of my dogs, flea and tick medicine, Bravecto through one800 pet meds and they denied it saying I have to find care elsewhere and get another exam elsewhere for my dog who already HAD one two months ago and the vaccinations required to get this medicine,, which is a prescription item. They should honor that visit & what I paid for it to be able to get refills. Very Bad business they used to be better when they were run by the previous owner, now theyre taken over by somebody else and they dont know how to run a vet clinic let alone get along with the animal owner. Do not frequent this clinic! See the ********* clinic in **** or the vet in ******* on Kauai!
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October 2023 by Nick Schweitzer
Absolutely disgusting how these folks bait and switch you. We agreed to pay $450 for a minor surgery and when we came to pick up or dog they increased the price almost double without any warning. There was no complications just want more money. Then hold your dog hostage til you pay them. Complete nightmare, and totally unethical. We will be contacting the BBB and file a formal complaint. Completely unacceptable for a medical establishment to treat people like this. Go anywhere but there.
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August 2023 by Doug “Kauaitourguy” Ross
My cat of 11 years, Pogee, needed help and the vet was great. Eventually I had to put Pogee to down and they were so kind. Bringing my two kitties in to start their checkups for life
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June 2023 by PAULA KELSO
They were great accommodating an illusive houdini cat with issues that needed to be seen with a flexible appointment. They are the BEST! Thanks so much!
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May 2023 by PBlueturtle
⚠️We are seriously disappointed!⚠️We recently took our pet to this veterinarian and they charged us for services that weren’t needed! We asked them to check the records to see what was due and ONLY provide what was needed.They neglected to do so and performed an annual test that wasn’t going to be needed for several months.This is VERY scary because what if it was the wrong medication or an overdose of medicine that could make our beloved family member ill, or even kill her?After we realized what happened, we asked why they did what they did and they blamed us!This is COMPLETELY unacceptable!! Their attention to detail is absolutely frightening!They also had no accountability and took NO responsibility. We will not be going back to this vet again.If I could give them less than one star, I would.This is so sad because we wanted to support them since there are very few animal hospitals here on the island.They must not have read the memo that you need to uphold your reputation and treat your customers like gold in a small community like an island in order to have longevity.If they continue treating customers and their fur babies this way, they won’t be around in the future.
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January 2023 by Roberta Jean Vengley
The staff is friendly, knowledgeable, and compassionate as is the veterinarian. We appreciate their assistance with everything dog related.
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November 2022 by Katherine Poppy
Dr Haas and his staff have taken care of our dog, Pippin for several years now and we are so grateful we have them as Pippin’s health providers. They are professional and kind, well informed, and we know our dog is getting the best of care.
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November 2022 by Katherine “Aunti Myco” Poppy
Dr Haas and his staff have taken care of our dog, Pippin for several years now and we are so grateful we have them as Pippin’s health providers. They are professional and kind, well informed, and we know our dog is getting the best of care.
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November 2022 by Atticus
⚠️PLEASE READ THIS BEFORE YOU GO HERE!⚠️ The vet here gave my 10 to 15 pound dog dosage of a medication for a 40 pound dog, I am furious. If this caused or maybe inflamed his some of his health problems I would be heart broken. He is a 15 year old dog and has various health issues. This medication could’ve killed my dog if we hadn’t gotten a second opinion. My dog lucked out and only had minor side affects from this. We’ve seen this vet for almost ten years and assumed we could trust him however we were gravely mistaken. Please take your pets somewhere else!
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September 2022 by Alberta Heath
Best caring and most important they treat you and your pet with what ever the situation might be like family they great you with a smile and so very caring Mahalo Plenty for your compassion and rhe love and care you gave to our Hina ??❤️
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July 2022 by Jessica Wessica
I took in a rescue dog with a list for the doctor. He ignored the list and emerged saying she was in good shape. Which she clearly wasn't. So I had to take her to another vet who found the worms I had asked Haas to treat her for because she was obviously emaciated and dehydrated. The second vet also found an ear infection and some heart issues. The paperwork that he sent me home with didn't show her weight and had WRONG information. I can only surmise he is either high, depressed, or has lost his passion for his work. I was also charged a huge mark-up on medication. Basically he was useless, out of it, and gouged me.
