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“We rented An older ACed Corolla with RAW and everything went smoothly. The car worked fine, was clean, and cost was as advertised. I got to use my old Bluetooth radio transmitter so I could use my phone for map audio which was perfect. Besides having a few bells and whistles I don’t see the reason to rent a new car and pay 2X more. I also liked the personal attention to detail and being able to work with a local business. Our Uber driver didn’t even know about this company which was a kick. Great service-
We forgot something small in the car and RAW mailed it to us promptly. Getting Uber to/from location was easy. Lyft was a bit less expensive. 10$ each way.
We will definitely use again. Thank you RAW!”
5:15AM - 10:45PM
3276 Hoolimalima Pl, Lihue
Car Rental
“I did alot of research into what rental car company to use when in Kauai (there’s alot of scary reviews out there!). I’m so glad I chose Alamo. Overall the experience was great.
Picking up rental car from Alamo Lihue Airport:
Upon arrival at the airport after collecting bags, follow the signs to “rental car” and you end up on the median strip waiting for the shuttle bus. All the rental company shuttles will stop here. The free “Alamo/Enterprise” branded shuttle takes people directly to where the office is. Only a few minutes drive, but definitely don’t try walking it. There’s no pedestrian footpaths or gates etc. just roads that lead to it.
Our experience:
When we arrived, there weren’t any lines. We were first in line. The lady who served us was friendly and she checked if we wanted any extra add ons (CDW and Liability was included already but we added roadside assistance). She also checked our drivers licenses and signed the rental contract. We then took this paperwork to a lady outside who then advised us which cars we could pick from. There’s lines of cars grouped into classes. We booked a compact but there weren’t any. So we ended up with a mid sized car. There’s plenty of cars to choose from. I suggest you walk over and check which one is the best condition. Takes lots of photos/videos to cover yourself. The key was in ignition. After picking the car, we then drove it to the exit where a boomgate is. A lady asked us if we are happy with the condition of the car, if we have Qs and if we have taken our photos/videos. When we said yes, we could leave.
The car was great. It worked as it should. It was clean. It had a full tank of fuel. We filled it ourselves before returning it. We kept the receipt but weren’t asked to show it.
For the return, we just followed the “rental car return” signs and then “alamo” and we drove and parked in these bays behind other returned cars. A lady then checked the car over. And she then let us know the charge would be processed. I then got an email confirming that the charge was processed and I don’t owe money. We then took the free Alamo/Enterprise shuttle bus back to the airport terminal.
Honestly such an easy process! I was kinda expecting something to go wrong or be difficult, but nothing did thankfully.
FYI: Any Australians reading this, you don’t actually need an international drivers license if you hire a car with Alamo. Unsure if you would need one if the Police pulled you over. But apparently in Hawaii one isn’t required if your license is in English.”
“The personnel were friendly and helpful. They addressed my concerns and complete the work in a efficient manner. They provided helpful guidance regarding my vehicle.”
“Renting with SIXT was a breeze. The shuttle came promptly and the jeep was affordable and brand new. The Cynthia was the best welcome to Kauai possible. Her service was 10/10. She gave us recommendations and made us excited and incredibly welcomed to this beautiful island. Thank you Cynthia for your kind service!”
5:15AM - 10:45PM
3276 Hoolimalima Pl, Lihue
Car Rental
“The Lihue Enterprise was extremely easy to get to, their customer service was stellar, and the return process was quick and efficient. I look forward to renting my next car from them.”
“This is my second time renting a car from Kaua'i Coconut Coast Car Rental and the experience has been flawless. Herman Thank you for making our Kauai trip amazing, and providing great advice along the way. We look forward to another trip out there and we will for sure rent again.”
5:15AM - 10:45PM
3276 Hoolimalima Pl, Lihue
Car Rental
“Gill was so pleasant, professional and understanding. I couldn’t say enough nice things about her and her crew. So friendly and pleasant first experience with this National location….thank you Gili for your help today!!!!”
“Great experience from start to finish. The pick-up process was quick and pleasant; super welcoming staff. The vehicle was sparkling clean and comfortable. I was very pleasantly surprised by the lower cost of renting off-airport (and only a five-minute taxi ride away). Best-for-last: We were offered a ride to the airport office from which we could take the shuttle to the terminal. We must have gotten lucky with timing of other drop-offs. What a nice Kauai-style finish to our trip. I wouldn’t hesitate to rent from this office again.”
9AM - 5PM
3988 Halau St suite A, Lihue
Car Rental
“I am glad I used this local Kauai business! It was only $100 for a 3 day rental, the car was clean with a full tank of gas and the owners of this car rental pleasant to work with! Their lot was not too hard to find, although not right at the airport, it was close enough.”
“I had a good experience with Dollar. The shuttle was convenient, the staff was friendly and I didn't have a problem with my reservation or my car. The car had many scratches, so I took pictures with my phone, but they didn't give me any trouble when I returned it. Overall a good experience!”
“If I could give them more than 5 stars, I would. The staff was extremely nice to work with, the location was easy to find and the car was in great shape. Overall, possibly the best experience I have ever had renting a car anywhere. Definitely renting again when we return!”
“Abholung des Autos hat wunderbar geklappt, obwohl wir 24 Stunden zu spät waren. Den einen Stern Abzug gibt es, weil die Eingabe am Computer durch den Mitarbeiter sehr lange gedauert hat. Ob das am Mitarbeiter liegt oder am System, kann ich nicht sagen. Aber die Daten waren schon vorab online eingegeben und gebucht, warum dauert dann die Ausgabe so lange?”
“This has been the easiest car rental experience of my life (both here and at Hertz Maui). Got the car within 15 mins, drop off took literally 2 minutes. Yeah the cars are scuffed up a bit, but who cares - you’re on Kauai, presumably driving the thing into Waimea Canyon and whatnot, of course they’ll get scratches. And reversely no one bat an eye about any small scratches you might have added in return - none of the tedious stalking around the vehicle to inspect the smallest dent. We were super content with the cars and service in both locations.”
“I had the easiest time picking up a car here. Everyone was extremely nice and very helpful throughout the process. Lana, the agent who was helping me was wonderful in particular. By far my best Avis experience yet, and looking forward to renting from here again!”
“I expected less according to ratings but had no problems as far as professionalism, friendliness, and service. -1 FOR ALL RENTALS. The rentals (and airport) OPENS AT 5AM. No self drop offs. Try not to panic if you have a 6am flight like we were lol. It should be plenty of time since its a fairly small airport to navigate. Got worried when the shuttle didnt show up till 520am but made it okay. It helps if you have other family members checking your bags in while you return the car and catch the shuttle back.”
“Today I had a wonderful experience renting my car from Thrifty Car Rental at Lihue Airport. I waited about 3 minutes in line. I had a wonderful agent help me and she went above and beyond expectations. Everybody from start to finish was kind and professional and friendly.”
“I certainly don't know what people here are whining about. Had a very positive experience, especially in Kona, but also here. Reasonably fast processing at pickup and super-fast at return. There were folks in a queue at pickup and I had to wait for 15 minutes, so what. Got exactly the car I booked for, was in good shape and clean. Shuttle driver was friendly, even though he was clearly overworked. Value for money is great and they are open until very late, which was also really helpful for us. All in all, great experience. Give the guys a break, you're not paying Avis prices, are you, this is a discount car rental.”
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“The hotel my friend and I stayed at recommended this company and we were satisfied from start to finish! They picked us up from the hotel within 30 minutes of calling to inquire about pricing and even dropped us off at the airport after we dropped the vehicle off. The price was very affordable for having it for 3 days and my friend and I were happy to have been recommended this company, we will definitely recommend to any friends or family visiting Kauai!”