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February 2024 by Mary Lindsey
Very helpful staff
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December 2023 by Elvis Matagi
Always helpful always very courteous,willing to go the extra mile to help with finding any part of parts that I request. They will find what you need and if ain't in stock,they have for you the next day or even the same day. I really like napa Laie, they make finding parts for you there top priority.
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November 2023 by Ryan Raymer
Rude on the phone. Gotta be more friendly than that or give the job to someone else
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October 2023 by Rich R.
Zero stars for service. Napa is privately owned so if you need to return something, you got to go back to the exact location to return it, if you're lucky. No tool rentals. No scanning service. Better to just go o'reillys, better service.
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September 2023 by John D'Amato
Terrific service. Extremely helpful. Highly recommend.
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October 2022 by Suzanne Ellis
Awesome service everytime, thanks you guys n gals
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March 2022 by Jeremy Miller
Amazing. Small town store. They do anything they can to help get you back on the road.
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May 2021 by Ian Seiuli
Best auto parts shop on Oahu. You can go cheap by ordering online but if you want instant parts, then this is the best option. The prices are above average at times.
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December 2020 by EQZ LOCAL
Always helpful nice and courteous over the phone when I order my parts
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October 2020 by Zeph McKee
Very friendly and helpful staff, let me borrow tools to replace my battery.
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August 2020 by Gerald Hood
I love going to Napa they always have or can get just what I need. Friendly good customer service.
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February 2020 by UgotLickinsBra u
Kept me on hold twice for 5 mins idk why but just take out the phone since u guys keep putting people on hold when i just want to ask a question
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December 2019 by Bryan Wilson
Exactly what I needed. In and back on the road quick.
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November 2019 by Eri Sch
Fantastic experience at NAPA, highly recommended.Tom is a top notch NAPA employee who cares for his customers and is highly knowledgeable on the latest technology and productsMahalo!!
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October 2019 by AJ Halling
The employees here have always been very helpful when I have car trouble. One employee came out to my car to test the battery and helped me pick out a new one. She was awesome.
