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April 2024 by GOAT MehhMehh
their online customer service isnt that good.
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April 2024 by Satish Gupta
I want to commend Muriel at the Kihei Post Office, Maui, for her extraordinary personal help in locating a package for me that somehow had a wrong address on it. She even interceded with the mail carrier to locate the missing package. sally g. (Wailea)
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February 2024 by Donna Lane
Unhelpful and rude. Needed assistance with mail forwarding problem.
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December 2023 by ahuva gamliel
I sent a holiday package from Florida to maui and forgot to write the suite number. A delivery attempt was made but they said the address was incomplete so I called the phone number on the receipt to provide the complete address but it was not relayed to the post office in Maui. I called Kihei post office directedly, several times, but they do not answer the phone! Instead of holding onto the package and allowing me to provide the suite number they are shipping it back to me and now my gift will not come in time for the thanksgiving holiday. I'm very disappointed and frustrated by the poor customer service. PS They called me at midnight my time to tell me they are shipping it back. I was sleeping. They could have called me the next morning and spoken with me. Horrible experience.
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September 2023 by S capo
I appreciate the friendly service.
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September 2023 by Santiago Ben
It's a post office just like the mainland the only difference is you have the aloha Spirit here
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September 2023 by Aari H
So frustrating, not getting our packages anymore!!! Who's in charge of this office??
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September 2023 by Lainey Borg
They installed upgraded group mailbox without notice disrupting our delivery for a week. Now postmaster refuses to give key for new box without ownership proof despite having had this business address for over 26 years. Mail for bank statements, credit card statements and bills are all missing from my "held" mail at Kihei Post office. Don't know if they're tampering with my mail, loosing it or somebody stealing it.. no answers. Just a nightmare and NO Aloha from this Post office. Used to be a great post office, not so much now! I've been filling out USPS survey for Kihei for 20+ years.:-(
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August 2023 by Panko Cruster
Left note for delivery person, that I don't have a key to the mailbox and if he could drop off at front desk or at the door. He left me a note that package would be at the post office for pickup.The post office person (after a 20 minute line wait) said it's was delivered to the address, I showed them the note that the delevery person left me stating the package was at the postoffice. Vacation over flying out7 days without my medication. pure federal government workers
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August 2023 by mark Dragovich
Lot of good workers there at the post office I like it I like the people they're friendly
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June 2023 by Neil Saunders
At peak times there's often a long line. However, I have always found the postal workers here very helpful and willing to give advice. A very nice lady helped me pick the right option for sending something international registered.
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June 2023 by Charlene Mehl
Good luck getting an Amazon package and IF you’re lucky enough receive one, the box looks like it went through a war zone to reach you. There should be no excuse for this amount of poor job performance.
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April 2023 by Sam Sung
Hours are absurd. How do you expect anyone to pick something up during the week. Cant go before work, cant go after
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March 2023 by Dogz One
Now I know US PS is an equal opportunity employer, but why are they hiring so many special needs and drug attic’s
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March 2023 by Frank B.
Fantastic Post Office in Kihei business district. I love the outdoor machine to use when sending packages back to mainland using. Of coarse I use the Flat Rate Priority boxes cause the post office gives you the boxes and it's a flat fee. When I ventured indoors the help has always been extremely courteous and helpful with my packages. Today I shipped a box on a Monday and it landed on Boston on a Thursday , a day ahead for what was noted on machine. Now that's service ladies & gentlemen.That's my update so take my advice use this location !
