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October 2023 by MICHAEL V
Patrick at Pacific Audio was extremely knowledgeable and helpful. He explained all the options and future scenarios that are possible. He patiently answered all my questions and addressed any issues I was unsure of. I’m very satisfied with the final product. Thanks Pat for all your help.
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June 2023 by Priscilla Growney
My C4 system died on Tuesday afternoon shortly after the office had closed for the day. An employee mentioned Pacific Audio offers emergency service. I took a chance and requested this. Carter arrived. 20 minutes later and worked diligently for four hours. He is thorough patient and knowledgeable. It took quite some time to realize I needed a new unit but my resourceful. Carter found one in the office warehouse and installed it for me that night. Then he set up my iPhone as a back up remote. Fantastic service even at 11 o'clock at night.
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January 2023 by Alex Pourbaix
We have used PAC Maui for our home automation needs for over a decade. I have lots of experience with home automation with several homes and no company has provided the combination of a stable system and excellent customer service as PAC Maui. It has been surprisingly rare to have any glitches with our audio/visual system since it was installed over a decade ago. Over that period including a number of system upgrades, the service provided by Phil and his team has been exemplary. They will promptly deal with emergency issues on evenings and weekends and always honor their commitments. I couldnt give them a higher rating.
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January 2023 by Vern S
Pacific Audio & Communications does a fantastic job. Not only do they deliver excellent work on the initial install, they provide ongoing support whenever needed. They are very responsive, on system updates and questions on how to configure things as a result of updates they respond usually the same day by attempting to remotely assist on a problem. If an in person visit is needed they work hard to accommodate the owner's schedule. Everyone is very professional and extremely knowledgeable. Highly recommend this company!
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January 2023 by Richard Renn
I have relied upon Pacific Audio for design, build and maintenance of our Crestron smart home system for over 10 years. I have always found them to be knowledgeable, friendly, on time and within the stipulated budget. Pacific Audio has also been there for me after the sale to make as-needed adjustments to the system.
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January 2023 by Adrianne P
The PAC team is phenomenal. This is the company for all your home automation needs! I hear they have a great service coordinator as well! Quick call backs and service appointments!
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January 2023 by Jennie Waiwaiole-Vega
Adriene and Seth have been a pleasure to work with! Extremely responsive and professional from start to finish. Over the course of our project, they have become great friends.
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January 2023 by Katey Veatch
The Pender team has made a huge impact on the kauai team! Way to go! Great choice with hiring the power couple Seth and Adrianne, they care about the community and the product wishing all the more success
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September 2022 by DAVID MCCOY
PACIFIC AUDIO TOOK ON A DIFFICULT PROBLEM AT MY HOUSE AND WORKED HARD TILL IT WAS FIXED PERFECTLY. I HIGHLY RECOMMEND THEM FOR YOUR AUDIO AND COMMUNICATION NEEDS. DAVE
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April 2022 by CRA Today
The team at Pacific Audio and Communications was exceptional. From start to finish, they were professional and efficient. I know I can rely upon this crew to get the job done-mahalo!
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February 2022 by Michael Diamant
Following a power outage, none of my components worked. I tried several fixes, but nothing worked. Sam from PAC arrived, and within minutes my system was 100% functional. Sam’s experience proved to be very valuable. Thanks Sam and thanks PAC
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December 2021 by Nick Daddis
Needed to replace my old worn out TV / Audio control system - so I reached out to Pacific and had a quick response by skilled tech's Mark and Brandon, with Ryan supporting! Great service, great tech's, fair price, and now wonderful to have great equipment again! Thank you! Wouldn't call anyone else . . .
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November 2021 by David Fairbanks
When Sam from Pacific Audio arrived as agreed and in 10 minutes knew our problem, I was impressed. He went on to correct and reset everything and provided advice.
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November 2021 by Brad Thorson
Sam is very responsive and knowledgeable about our Control 4 system. He is a great resource and an excellent service provider.
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September 2021 by M B Sindel
It was a pleasure working with Pat. He was very knowledgeable with products and design for the system I choose to install. Communication was excellent as the project had some setbacks, but they were there every step of the way and were able to schedule me in throughout the install. They are very professional and I would definitely hire them again in the future. Locally based and on Maui for many years it’s nice to know they will be here if I need assistance.Thank you Pat and crew for a job well doneMahaloMaura
