8:30AM - 5PM
16-589 Old Volcano Rd, Keaau“Kay-Leigh at the Hilo branch is such a gem! She went above and beyond to help me and stay on top of the process to close my late father’s account. Mahalo Nui Kay-Leigh!!”
9AM - 5:30PM
111 Puainako St, Hilo“It is always a pleasure working with Beverly! She listens to my needs and offers the best loan advice that HFS can offer! I am a satisfied member of HFS FCU for 20+ years and I look forward to many more years to come!”
7:45AM - 4:30PM
131 Puuhonu Way, Hilo“This my original credit union and I highly recommend it. They have updated their procedures and equipment over the years. The staff is friendly and efficient and don't forget to get their Maebo chips to support the staff in their midnight madness walk against cancer fundraiser.”
8:30AM - 5PM
66 Lono St, Hilo“I help a kupuna with her banking here. Although it is very difficult to communicate by phone, they are so willing to help in person. Both the tellers and other personnel have gone beyond their roles to assist us with various issues. Kupuna are targets of scammers and we have often changed strategies to keep her account safe and secure. They have called me on several occasions when there are suspicious activities with her account. I have so much aloha for their kokua.”
8:30AM - 4:30PM
111 Aupuni St, Hilo“Natasha is the best! Hold on to her, give her a raise, and some kuddos!! This woman worked with me via email, and my husband in person. That is a challenge in itself. Her service is superior! Thank you Natasha!!”
“CU Hawaii FCU has been incredibly helpful to me. Whenever I come in to deposit my cash, they work fast to get me out of their in just a couple of minutes. I’ve gone to some other banks and their wait time is long, but these guys are efficient and got good service ?”
“I submitted a general question via HFSFCU Web form regarding loan options for my specific needs. Within an hour of submitting the online form, I was contacted via telephone by HFSFCU representative Dayna at the Keaau branch. Dayna was friendly, personable and patient. She answered every question I had and put my mind at ease. She walked me through the process of submitting my loan application on line, then processed my loan application the same day. My loan was processed and funded in less than one business day. Of all the big banks where I've held my money (Bank of America, Wells Fargo, Bank of the West and others), I've never had better service than what Dayna from HFSFCU provided. I'm a customer for life. Much Mahalos to Dayna at HFSFCU Keaau ??”