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February 2024 by Stephen Pfister
The night/early morning crew have Aloha. Mahalo’s Deanna and Lari. I appreciate you guys… Beat place to get a snack or a super early breakfast. Aloha, Steve
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August 2023 by Cathy M.
This 7-eleven store is conveniently located in Keaau where you can gas up and buy good food/drinks/snacks. They sometimes have good deals on the drinks or combo. The encounters I've had with their cashiers have been okay - no issues. I suggest they improve customer service by opening up another cash register when you see more than 5 people in line. This would lessen the wait time, especially for those who need to get to work. So when there is only 1 cash register open and there are other workers just stocking shelves and doing other things it was a bit frustrating. I also suggest they improve their inventory. They always seem to run out of coffee stirrers, hot cup covers and hot cup sleeves. I recently noticed they have many hot coffee pots with flavor (coconut, hazelnut, macadamia nut, etc) rather than the plain dark, medium or blonde roasts (like they have at other locations). Not all coffee drinkers like flavored coffee. I would likely return in the future and recommend to others due to the convenient location.
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January 2023 by 김Albert
(Translated by Google) Things aren't diverse, but late at night, simple thingsi can buy(Original)물건은 다양하지 않지만 늦은밤 간단한걸구매할수 있어요
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December 2022 by Shivansh C.
The 7-11 here did look better than the ones on mainland. And the food turned out much better too. We tried their chicken-rice dish and the curry chicken bun. Great, cheap food available at all hours.
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August 2022 by Sicana
Bathroom was grungy…soap dispenser was broken, toilet was dirty…didn’t want to touch anything there!!
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April 2022 by Stuart Rennie
Bathroom was grungy…soap dispenser was broken, toilet was dirty…didn’t want to touch anything there!!
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October 2021 by G Khan Jr III%
Great array of snacks and drinks . "Emergency" household items ie. Laundry detergent , dryer sheets etc . Copy machine services , gift cards , phone cards , pre paid debit/credit cards and a whole lot more
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August 2021 by Wolf Wolfenstein
Always a line for people ordering food. Not sure if it's a restaurant or convenient store..
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June 2021 by Gina Stephens
Staff is friendly. Always can count on them having something good.
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June 2019 by Chris D.
I am so upset with this store. I went to get me something to eat cause I was hungry. I got me 2 chicken taquitos and a monster drink. I drove off but when I looked in the bag, there was only one taquito. I really hate this location and the cashier that helped me is the same one with the attitude. Thanks for ripping me off .
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March 2019 by This Matters
VERY friendly employees. I live up mountain and there is a 711 closer than this one but I drive the distance because the Kea'au crew ALWAYS greets me with a smile and genuine aloha! Because of this, it's my preferred 711.
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August 2018 by Alex F.
Watch out for their air machine outside, it's out of order. They have a sign in white up top which I saw after I put my last quarters in the slots that are wide open not taped off. When I went in to alert the manager she says it's not her job to monitor it and no refunds and she does not care my tire is almost flat and I have a baby in the car. If you are a manager you should care what is going on on your property. Not even an apology or "yes we will tape that up again today". There are plenty of "I don't care, not my problem" people in the world. But it shouldn't be a manager of a convenience store with multiple staff present. Luckily I made it home OK and thankfully there are other gas stations right near by so I will not ever have to go to your you don't care store for anything again.
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February 2018 by Esther A.
Keaau Service Station has been helping us repair our vehicles since we moved to the Big Island in 2014. They are reliable, honest, and friendly. They are upfront when something requires the work of a body shop or the dealership. They redid our bill when an error happened that overcharged us, but that error was partly due to the fault of our insurance adjuster. They literally put our vehicle back together after thieves had ripped it apart trying to hot wire it. We have worked with Patrick and Ben numerous times over the last 3.5 years and can't say enough about their professionalism and excellent customer service. Keaau Service Station is truly a gem in our little community!
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August 2017 by Kristine
Friendly workers
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June 2017 by xxπ-π xxßrittanyyy
Friendly workers
