“Very friendly, excellent atmosphere, Keiko was very fri badly and personable. Didn’t rush us into a sale and it made us feel comfortable.Thank you Keiko for helping us! We really love ? my ring!”
“May was extremely helpful when I came in to get a new setting for my diamond. She was professional and throughout the process, kept me informed on the progress of my new setting. I knew exactly what to expect and was pleased with the service she provided. She went above and beyond to make my experience outstanding, even adding a little extra surprise when I picked up my ring. Thank you May!”
“Been looking for a place to replace watch batteries without going far from home. Found Gold Plus on a Yelp search and couldn't believe they were just 5 minutes from home. Went to the shop, brought my 3 watches in a silly Ziploc baggie and in 20 minutes all was done! Time set and all were in working order! What a life saver Gold Plus was and the staff are friendly and easy to work with. The best part? The cost was amazingly affordable! Mahalo Gold Plus for the great work and allowing me time to browse thru your display cases! Will definitely be back and will recommend to everybody!”
“Pearlridge Zales customer service are way better than the service received recently at Ka Makana Alii. They had only two female rep, one was on the phone and the other was going through some files who was very unpleasant.”
“Finally came back after a couple years and was welcomed back by Maile! She is so sweet and showed me all the latest jewelry. Maile and Kimberly were so nice in helping me choose some jewelry and making conversation. They were both so refreshing and kind throughout my shopping trip. I'm looking forward to my next trip back!”
“If you want to find the best deals for a nice watch in the islands this is where it's at. My girlfriend bought me a nice Marc Jacobs watch here 5 years ago. I came back visiting from the Big Island in Nov. 2023 and bought 2 more watches since I couldn't resist the price. Really nice employees that will help fit the watch to your wrist size. Very friendly staff and nice environment. I would definitely encourage you to shop here.”
“I always have the best experience at the zales in the ka Makana Alii mall! Alex is the most helpful, kindest, knowledgeable and super fun ambassador ! He takes his time to make certain you have seen every option, then answers all the questions in a fun and professional manner ! What a delight he is! It only makes sense though, as the store manager Ashley is all that and more! She has taught by example! What a awesome team! BRAVO! I am a happy customer !”