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September 2023 by Jeremiah U.
I like buying my products at The Vitamin Shoppe because of the variety of protein powders, pre-workouts, vitamins, and more. The protein powder brand I always buy is the Betancourt Nutrition, and pre-workout I also get is Animo Energy. These products work well with me, and I have only seen The Vitamin Shoppe sell it (Betancourt Nutrition that is). The products are expensive, but it's the price you pay for results. When the Betancourt Nutrition goes on sale, it's a REALLY good sale. Any of the other brands when they go on sale it's good too. Depending on the brand, the sales could be, "buy 1 get the other 50% off," or " buy 1 get 1 free." Staff service is great. Paul, the store manager, has a friendly, welcoming, courteous approach when I was looking at their products. The other associate also greeted me and informed me about the sale. This is less than 3 minutes apart. Overall, customer service is 10 out of 10. The interior is well lit and organized. Cleaned and well kept. Parking Private lot Payment Cash or credit
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July 2023 by Shawna Yoder
There are a lot of things that they don't carry, unfortunately.
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February 2023 by Deborah Scott
Excellent service from knowledgeable people. I was surprised to find they carried other brands in addition to their company brands.
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September 2022 by S M
Very helpful and friendly staff. They have supplements that big box stores don’t have and they have sales, too.
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July 2022 by Angel SP
Nice store, and great customer service.
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August 2021 by Mark Broome
Excellent source and great staff
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July 2021 by Larry Williams
Asked about a complex medical condition, the clerk researched and gave us great advice.
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June 2021 by Marie Elaine G
Shelves always stocked and awesome customer service with lots of parking
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February 2021 by Carol Irenze
Always a pleasure in the vitamin shop. People who work there very friendly, knowledgeable, and willing to help always. Especially the BOSS super friendly very helpful. Feel very welcome each time I go .. they always have the products im looking for , and if not willing to bring them in. Thank you vitamin shop ...
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November 2020 by Morgue Rata
Theyre's always helpful. Should they not have what you want you're able to have it shipped to the store or to your home too.
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November 2020 by Dee K
Great customer service and the products I was looking for was in stock.
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September 2020 by Charles Bohe
This is my single source for vitamins supplements. There is always ample parking. The grounds outside and store inside are incredibly clean. Multiple times staff willingly and cheerfully showed me where merchandise was located in the store. Staff was also very knowledgeable about content of the different brands is supplements. Definitely a positive place to shop!
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September 2020 by Koko L.
Hidden gem for your health needs! They are tucked away near Young's Fish market in kapolei. I recommend this business instead of GNC. Reason is- much bigger selection and you don't have to pay a membership to get their sales prices. They always have something on sale. We went there today and customer service was very excellent helpful and friendly but they weren't harassing us to make sales either so we like that. We absolutely don't like when they follow you around continuously asking you if you need help. These employees ask once and leave you alone but don't mistake it they Are paying attention and Once you look like you need help LOL someone will come out of the woodwork's to your rescue. Happy that they are open during the lockdown and the pandemic. This is my first time at this location and I am so happy that I went there because the very specific things that I was looking for was literally on sale. I saved so much money than buying on amazon which I almost did last night. Another cool thing is the cashiers will help automatically pick up some of your stuff and walk out to your car with you. This level of service totally made me forget how it sucks and how inconvenient it is that you are totally screwed if you forget shopping bags. Overall the service I experienced today I did not feel like it was a pandemic or that I was being treated like a Petri dish because of the coronavirus. Everyone wore masks and was being safe but after that they were just human beings! Really appreciate this during this time! They can email receipts to you too for that contactless check out! We'll be back for more shopping.
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June 2020 by Gary Williams
Always very helpful and knowledgeable.
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February 2020 by Sandy Beach
they have everything here and great customer service
