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January 2024 by Victoria A.
"Approximately 80 percent of people wear the wrong bra size," according to a May 5, 2021 article. I know I'm part of that 80% (TMI?)! JACKIE is the same lady that came to my rescue and I aimlessly looked around feeling discouraged, trying to find something that I'd feel comfortable and confident in. She measured me up and made a couple of recommendations. She didn't make me feel awkward or dumb for not knowing. After bringing in several styles and options, I was able to make a choice based on the fit and look. It's an amazing feeling being in the right size! Lemme just say, this would be your "baseline" size. Ur size at VS would be pretty accurate in a VS bra. Go any where else and there might be slight differences in fit but at least you have a starting point to work with. VS bras are expensive but they're pretty and sturdy. Take advantage of their annual sales or any sales for that matter - because your girls deserve to be in the best fit.
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January 2024 by Loriann McKeever
My daughters & I happen to pop in on New Year's Day; lucky us there was a sale! We were assisted by Carmela & she was very kind & helpful. The cashier was kind as well & helped us update our customer accounts. I recommend this VS.
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January 2024 by Harold Bray
"NO PHOTOS"TOOK MY LADY SHOPPING YA'LL!!!
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January 2024 by Loriann M.
My daughters & I happen to pop in on New Year's Day; lucky us there was a sale! We were assisted by Carmela & she was very kind & helpful. The cashier was kind as well & helped us update our customer accounts. I recommend this VS.
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August 2023 by Tracy Skaz
Love this store
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August 2023 by Karley Celeste I.
I wanted to do a complicated transaction because I bought one bra in the store and another bra arrived through the mail. However, I noticed when I tried the bras on when I got home, it gave my chest a very wide look because it was a wireless bra. So I went to the Pearlridge location and when I did an exchange for the bra I bought in store, I tried to explain that I had coupons, but the lady said no because it was an exchange and my coupon was for $30 and I only owed $6. So I didn't argue with her. When my other bra I purchased from the store arrived in the mai, I went back to Kamakana to return it and asked if there was a way to apply my coupons. I asked if they could do a return and I do a purchase again. The lady,(which I believe was the manager) was sooo kind enough to literally take the time out and help me out. I didn't get her name, but she really deserves like an award for customer satisfaction and customer service because she went over and beyond. She was working on the Pink side and she was a Filipino middle aged woman. Just because of her gray service, I ended up spending more money. LOL! This is how all retail employees should be and she is exemplifies all the great characteristics of customer service.
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July 2023 by Star Hopper
Ct was really helpful she helped me a lot with finding what fits for me.
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June 2023 by Nikki Bright
This particular store doesn’t treat all their customers fairly. I went into this store two days in a row . I thought maybe yesterday they were rude due to the he store closing. I was wrong. The cashier Sierra did not want to help me find any matches of any underwear today bra. I finally checked out with what I want it as I’m waiting in line I see that she wraps everybody’s bras and underwear like Victoria’s Secret always does. When I got to my items, she seemed very irritated. I had asked her a couple of times when she OK. She responds fine. When she placed mine in a bag, she just bought them up and threw them in there. I don’t wanna call corporate office and tell them what I I had experience in corporate only offers apologize it offers me at 20% off my next visit to Victoria’s Secret and a $15 gift card which i have not received.However, I feel they should be more concerned about a person is getting treated at their stores, with a better apology than a 20% off of my next purchase and $15 gift card. Shame on you Victoria!
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January 2023 by Keoni C.
.... the worst Victoria I ever been to... not friendly at all and not a welcoming atmosphere the other locations has way better customer service.... not shopping at Victoria anymore...
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December 2022 by Kainehe Kaleiohi
Wide variety of lingerie and clothes also a wide selection of their candles, perfumes, lotions, and soaps
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November 2022 by Rajeshni Reddy
Loved the Black Friday sale and great service.
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August 2022 by Brian M.
Something for everyone. It seems that the brand has changed from the past where you had to be super skinny and only sexy lingerie or underwear and the staff matched that image. The staff used to jump on you as you walked through the door to sell you stuff. Now they are really being all inclusive with different size mannequins modeling different styles and the staff fits all demographics. It makes for a relaxing and nonjudgmental shopping experience. The staff is helpful and asks if you need help but aren't like hawks.At this location one side of the store is Victoria Secret which is all lingerie and the other is Pink with more active wear and some lingerie.Not sure why but found this funny. Ensure to wear your purse at all times!
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July 2022 by Alicia M.
Customer service was amazing! Thank you to all the girls who helped me at 539 pm. Even the cashier was wonderful. 3761560Mahalo Nui!I can't wait to return!
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July 2022 by Kim Smith
Excellent service, great prices, friendly staff!
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June 2022 by naomi smith
Low on stock, beautiful store. Must be doing great. Sold out of alot of stuff.
