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March 2024 by Mg 0
Efficient & accurate
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February 2024 by TR Jackson
I just visited this location for the second time and both experiences delivered outstanding customer service! Selena took such amazing care of the items I was mailing, which has given me peace of mind. This store will be getting more of my business in the near future!
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December 2023 by Stale Marshmallow
Some workers are consistently rude, but the drivers in the area are freaking bomb..great people and hard working.
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November 2023 by Mrs. Rivera
Quick customer service, friendly and knowlegeable workers.
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August 2023 by Robbie Stewart
Waipio constantly tells me to have Amazon print an “air” label, but Kapolei helps me through the process and gets my returns taken care of. Thank you Kapolei!
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June 2023 by Carol B.
This is my very first time to return a products from Amazon. The barcode was scanned and it was all done in less than 5 minutes. I could not believe how simple it was and the employee was very pleasant!
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May 2023 by Sharon M.
I like to come to this location because there is usualy parking availabe and the service is quick. It is located in the shopping center where Hele gas is located next to Regis Hairstyling. The employees here are always friendly and helpful. I get in and out quickly. It is usually to drop items off which are already labeled so I haven't purchased anything directly from the store.I like coming here because of their service, location, and parking. It is a very convenient location. I would definitely recommend this location if you need a UPS Store and if you are in the area.
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May 2023 by Kaitlin T.
The girls here were amazing! Super fast and great service! I needed a paper notarized and a bunch of copies made. They made it quick and easy!
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May 2023 by Herman Y.
Located in the Kapolei shopping center, this is a convenient place for the residents and people who are visiting. It is not that busy, and the staff are friendly.
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May 2023 by Kristen K.
Great service!!I'm a frequent customer that uses the UPS store on a monthly visit. The workers here are great they are helpful, knowledgeable and kind.I rather come here then standing in line at the USPS store and paying a little more for the great service.They have everything I needed.My 4 year old and I also took our passport photos here and the wonderful ladies were so kind and patient.Amazon returns accepted
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April 2023 by Charlyn B.
I was in a rush with printing out paperworks, and Kailee along with Amy were very helpful in doing so. Much mahalos and to the two ladies. Very patient, attentive and helpful all around! They also help an elderly woman while I was there and she was in and out with how fast they worked. The UPS Store #4763, Kapolei
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March 2023 by Christine Schultz
This UPS Store has the best customer service. I had 5 huge boxes that I needed to return to Amazon, so I brought them here, and right away Destiny helped me move them inside. Then once we got to the checkout part, I had found out Amazon gave me the wrong packing slip. Destiny was extremely helpful and helped me get everything corrected. Another girl, Jamie (or Amy?) noticed my dog was in my car staring at me through the store window, and she told me I could bring him inside while I was getting everything straightened out. I appreciate both the ladies' kindness and customer service so much. This isn't the first time I've been there and noticed that they are quick to help and always kind. I want to thank both of them for their excellent customer service and aloha.
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March 2023 by BlackCell
Amazing customer service for printing over the phone! Thanks for the A+ service!
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February 2023 by Elaine Chen
This is my go to UPS store and I've never had issues with anything. The lines can get a bit long, but the workers are friendly and work as fast as they can.
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January 2023 by Samantha Rivera
The lady's here are so great, always super helpful. This is my go to store for all my UPS needs.
