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January 2024 by Chad Crook
Closed 2 out of 3 times we came with only a hand written note on the door as notice
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December 2023 by Daren D.
I've been here several times recently, my kids love it. Unfortunately, several things that drop my review rating. 1. Staff is hit or miss. One girl (on a previous visit) I got was very helpful and accommodating. Other times, got guys who werent as enthusiastic. When I went, the worker at the counter was buried in his phone and didn't look up for a while. Tried calling out to get his attention, but the music is so loud in there, he couldn't hear me. 2. Hours don't make sense. I arrived on a Friday at 7:30pm. The posted hours at the window obviously state closing is at 8pm. When I got in, worker on his phone. Another worker drifting on the race track by himself. Asked if my girls could buy a race, but workers said they close the track at 7:30pm. WHAT? Why do that when your hours say 8pm? That's like closing a restaurant 1 hour earlier than the stated to clean up. Maybe the workers just wanted to continue riding the karts on their own? I dunno. 3. When there's a slow rider in the group, it holds up the flow. All the other riders get stuck behind that one. When I used to go to K1 speed, they'd tell the slow person to pull over and let the others pass. Takes 5 seconds. Wish the staff would do that. 4. Music is really loud. Can be difficult for some to hear each other. Hard enough for staff to not hear me calling out to them while they're on their phone. Also, staff explain the rules and everything to all riders... Guess what? Nobody can even hear them talk due to the music.
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November 2023 by R N
Highly recommend! We went there twice during our holiday week and the kids loved the experience. Special shoutout to Keke, who helped my son with Pokemon cards and exemplified great customer service making our visit a memorable one!
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September 2023 by Vitaliy K
My son had great a time. However hrs of operation are strange. Google map says they colse at 7pm but they much earlier.
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August 2023 by Martha Phineas
Kids love it, able to use Christmas gift card.
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August 2023 by Ryan Masaki
Looked up hours for Kapolei. Closes at 7p. Got there and they closed early because they said depends on how business is during the day. Wth. I would suggest calling before you go. Or better yet don't go.
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July 2023 by Daniel L.
This was our first visit to Razor Sports in Kapolei and let me tell you - it absolutely exceeded our expectations. The place had a vibrant energy that my 4-year-old son instantly loved and, as a parent, seeing that pure joy on his face was a priceless moment.What truly set this place apart was the outstanding staff. Each one of them was friendly, engaging, and genuinely interested in ensuring we had a fantastic time. They made our visit not just fun, but truly memorable. Their warm and inviting approach had a big hand in making us feel welcomed and comfortable.We walked away from Razor Sports with fun-filled memories and a promise to ourselves to definitely return. For anyone looking for a great family-friendly spot to have a blast, I would recommend Razor Sports in a heartbeat. Five out of five stars for their exceptional service, fantastic facilities, and for giving us an experience we'll remember fondly.
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June 2023 by Wonder M.
If you're looking for a fun & safe experience for your family look no further. From the staff, to the equipment, venue, and entire atmosphere it's a 5/5 rating! From the moment we walked in we felt like family. Our family had the best time. The staff was very friendly and patient to answer all my questions. It was my kids first time riding so I had no idea what to expect. You have to pay for a protective head sock (which I love to keep away the germs) then the kids get to choose their own style of helmet (I love that they have this option as little kids love when they gets a choice in anything). After that you get a safety briefing and then it's off to race & super speedy fun! The owner is a great leader you can tell by the way her employees work and talk amongst each other that she is respected & treats her staff well, she went above and beyond to make sure our daughters first time racing was memorable :) We pretty much had the whole place to ourselves. A big family party had just gotten finished. I notice employees working hard to clean up the area afterwards. The family who had the party looked very happy and all smiles walking out with their own food that they were able to bring. (Again this is an awesome option to be able to bring outside food) Razors is on my list of places to book a future birthday party at for my kids now because of this option. My husband and I work in the service industry that being said it takes a lot to impress us and we we're blown away at how wonderful this experience was. If I were the owner I would be very proud of my business and this place.
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January 2023 by Arthur earley
If I could I would of given them 0 star ... they told us to come back at 1pm so we waited around for 3 hours that way my son can drive. When we came back they then stated that the people extended the bday party till 2 and there is another party at 3. If they could of done that we wouldn't of waited around.
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January 2023 by Robert Connor
The boys had fun for their first experience driving go karts! Too bad they don't have the old fashion go karts us old folks grew up with. You know, the ones that go 40-50 mph! ???
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January 2023 by Justin M
Excellent place to have some alone time with your little one!! My 5 year old daughter just loves this place.
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January 2023 by Keith Wilson
Great time for grandson to enjoy his Birthday!!
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January 2023 by D S
A bit overpriced, though worth trying it for those under 16 yo
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January 2023 by Ruby Melendez
We celebrated my grandson's 11th birthday party at this location. The party area had its own space in the back. The room was a perfect size, it came with 5 tables, benches, TV, Karaoke, icebox, & utensils. And the staff is AWESOME????So much mahalo to you all for helping us have the best experience ever. We appreciate your service.Overall I would definitely recommend this place. I'm sure you & your party will enjoy it.
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January 2023 by X Kane
My kids love this place. Heck if I was 7yrs old again I'd be here everyday. I do think they could work on a better pricing system that would bring in better constant flow customers. Like monthly passes for 15 mins a day at non peak hours? Accumulative point system for recurring customers. 15 mins free after you spent $75. Just shooting ideas lol.
