10AM - 3PM
524 Keawe St, Honolulu“Amazing customer service!! I love them! I’ve used them to return packages and whatnot of course but I went in to take passport photos and they were soooo accommodating, letting me take multiple shots to choose the best one. All done with friendly chat and jokes and stories and real human interactions. Always a great experience when I go in! Best crew!!!”
“Professional Image is our go to print shop. We use them for our business as well! They are fast and very responsive to both phone calls and e-mail orders. I will always use them especially the kapolei location.”
“I received a wonderful customer service from Maria P when i came in last week. She was friendly, courteous and knowledgeable. With her expertise, my framed picture will look nice for the funeral. Mahalo, Mary Grace B.”
10AM - 6PM
4450 Kapolei Pkwy, Kapolei“Brought my laptop in for a diagnostic. Jason was very helpful and professional and even though he wasn't able to fix the issue he did help point me in the right direction as to a potential fix. Excellent Customer service from this gentleman.”
“First time shopping at this location. As soon as I walked in, I was greeted by a couple of salespersons. One of them walked me over to the paint markers I was interested in. Then, while I walked to another part of the store browsing at UPS Battery Backups, another salesperson came to ask me if I needed assistance. I inquired if the one I was looking at ever goes on sale and she did a price match on her device and found I could get it at a cheaper price and there was no sale sign posted in the store. That was a pleasant surprise. She even informed the cashier ahead of time so I didn't have any issues at the register. Everyone seemed helpful and polite. No pushy atmosphere. When I researched the price when I got home, I found the price OfficeMax gave me was way cheaper than BestBuy, Walmart and Amazon. I'll definitely come back to shop here.”
“I want to specifically call out Kawai and his service. Kawai was very helpful and truly understands what a good customer experience should be. I appreciate the staff here and this will be my preferred location over all the other UPS stores. I had a rather odd shaped item to ship out, Kawai took the time to explain everything before finalizing the sale. We need more customer service individuals like him.”