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“Jason was incredible, he gave us the full try out bed experience, even put us on a smart bed which used technology to determine which bed was perfect for us! He was so informative, professional and we highly recommend going to him!!!! Our bed is being delivered tomorrow and he even topped us up with the discount too! Thank you so much Jason!”
“Purchased a new TEMPUR-PEDIC mattress and Ergo Smart base. Sales rep. Dayna was easy to deal with. Initially purchased a firmer mattress that needed to be exchanged for a softer one. Came back into the store and Dayna listened to our concerns. She told us to take our time feeling the mattresses out and did the exchange without any issues. The store is clean, offers many options, including TEMPUR-PEDIC, customer service was great, and we were able to exchange our mattress without any issues. Love the new mattress and so glad Dayna was our sales rep for both transactions (initial purchase and exchange). 5 stars for Dayna!”
“Shopping here is very pleasant. Several furniture brands means variety, all good quality. Sales staff is helpful but not overly engaging which can be annoying and distracting.
Thanks you Russ Acosta for helping me and my brother find some wonderful new pieces.”
“My wife, daughter, and I went to the Kapolei store and was instantly met by Diana Mendoza. She was professional, knowledgeable, enthusiastic, and kind. In and out within an hour. I would encourage anyone shopping for a new bed featuring the best and most current features to give Sleep Number a strong consideration. Beds are something many people put off purchasing for a long time. However, the right bed has so many benefits. Give Diana and the Kapolei Team a chance to earn your business.”
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“Danielle was incredibly knowledgeable, funny, and kind. She helped make our mattress purchasing experience really easy! Even after shopping at 3 different mattress stores, we ended up coming back to Mattress Firm not only for the price but also service. The 120 day trial period also made us feel at ease with our purchase. They also price match and honored a sale price which was really great!”