-
September 2024 by Bernadette Coen
(Long overdue review.) We've been using Hawaii Truck Parts for years for all of our fleets needs. Very knowledgeable and accommodating staff, not to mention nice facility. Big Mahalo Hawaii Truck Parts for your honest & reliable services!
-
September 2024 by Tina Patton
Excellent experience. Customer service and attention to detail were on point. Very rare these days. Will definitely be a repeat customer.
-
September 2024 by Mele Songsong
Awesome customer service and very professional! Always delivers as promised and top notch facilities!
-
September 2024 by Michelle Lum
Very nice company to do business with! Always professional and friendly service. I’ll be back for all my truck needs. Mahalo!
-
August 2024 by Glenn Perreira
I recently took my box truck to Hawaii Truck Parts for a transmission service and oil change. The initial drop-off went smoothly, but the communication and service from there on were incredibly frustrating.
I was told it would take a weeks for the basic services to be completed. When I called to check on the status, the receptionist informed me they were out of the necessary filter. I explained that I also operate a mechanic shop and the importance of scheduling and parts availability. If they couldn't complete the work in a timely manner, I expected a call to reschedule, rather than having my vehicle sit idle for weeks with no clear timeframe for completion.
This lack of communication and planning has significantly impacted our business. It's disappointing to receive such poor service, especially considering the importance of reliable truck maintenance for our daily operations.
I would recommend that Hawaii Truck Parts improve their communication and parts management to avoid similar situations in the future.
-
February 2023 by Fatu Lasalo
Great Customer Service
-
December 2022 by Erick Gessow
Always friendly and helpful
-
March 2021 by Henry Vincent
Very nice place! Was there for a meeting and it exceeded expectations!
-
September 2020 by Akani Gilman
Amazing atmosphere and fast service!
-
September 2020 by Eddie Villaruel III
Good service
-
December 2019 by william mahady
excellent service and excellent quality aloha Billy B&C towing Hawaii
-
December 2019 by JJ
Excellent service
-
October 2019 by Marti Wolf
The people here are amazing. So friendly and nice. They can help with what you need.
-
September 2018 by Iosefo sefo
Good svc
-
April 2018 by tim mcguire
Overbooked and little disorganized is why only 3 stars.
