Hardware Hawaii is a highly recommended hardware store known for its excellent customer service and welcoming atmosphere. Customers often mention the friendly and helpful staff, who make visitors feel at home and are willing to go the extra mile to assist with their needs. The store's layout is clean and organized, creating a pleasant shopping environment. Staff members like "Claire," "Frank," and "Bo" are praised for their dedication, problem-solving skills, and kindness, often exceeding expectations. Whether customers need gardening supplies, auto key copies, or specific hardware items, they find the assistance they require. The store offers a good selection of products, including modern hoses, planter boxes, and key blanks, often at competitive or slightly lower prices compared to other hardware stores. Many customers appreciate the extra effort put into helping them, such as searching for hard-to-find parts or providing discounts to veterans. Overall, Hardware Hawaii stands out as a place where customer satisfaction is a top priority, with a warm "Aloha" spirit that makes every visit special. This combination of friendly service, good selection, and fair pricing makes it a favorite on the island.
Always great customer service. They make you feel at home. That's all I can say about the people who work there. The pricing is average, but can't beat the service.
May 2023
EVERYTIME I go into this place I am treated with the utmost respect ....... PLUS their prices are comparable to the other competitors if not slightly cheaper!
March 2023
If you are not an expert on what items you need, Hardware Hawaii is the place for you. It's easy to get an associate to help you, and they are there with you until you're satisfied with their help. Other hardware stores do not spend the time with you.
