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November 2023 by Travis F.
Kinda bummed, store said it opened at 10 and it's closed. Maybe someone slept in late? I'm sure it's a great GNC but I guess don't come right after it opens , wait awhile just in case.
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May 2023 by Kristen K.
Gnc in the Kapolei shopping center, next to game stop..this one is my favorite one, the manager is always so friendly and welcoming, always got good music playing and she fills the store with awesome scents from the oils they have for sell there. Not the biggest store but they make use of the small space and have a great selection of what's popular and always have good sells, I got zoa energy drinks for half price because it was gonna expire, but not for another 6 months. SCORE!!! Go check them out.
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November 2022 by Juan G.
Man I've been to a number of GNC's on island and even on mainland, but the professionalism and kindness of Bryce was unmatched. Highly knowledgeable and yet doesn't attempt to pressure you into purchasing particular stuff. I've been going to GNC for years and even decided to escalate my membership just based on how generous he was!
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September 2022 by Kanoe M.
Lehua was really nice & extremely helpful when we asked her to price check a ton of items/ for her opinions. She had a really positive attitude & was friendly the entire visit with me & my husband
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September 2022 by Simon D.
Horrendous customer service have shopped at GNC many times and this manager denied me from browsing the wares and rudely asked me to leave singling me out when I wanted to look at the discount section saying I always come there and never make purchases which is ridiculous as I haven't entered the store more then twice in the past two years. I grew up going to this kapolei GNC and was never treated so rudely as this. Loved to shop there for the discounted Lenny and Larry's protein cookies and various markdown products and chat bodybuilding and products with employees.
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June 2022 by Aliya C.
The associate that helped me was great. Very helpful and informative. Place is clean and well stocked. Found everything I need and then some.
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March 2021 by Samantha C.
Actually called ahead to see if they had Alani nu shakes in stock and talked to Ren. She was super sweet and helpful and also assisted me in store. GNC was having a summer BOGO 1/2 off sale so she helped me stock up on shakes and also let me use coupons on top of the sale. In addition she even opened the door for me (difficult carrying two boxes of shakes)! I've been here on other occasions and the sales associates have always been super friendly helpful and quick to get you on your way. Never had a bad experience here!
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March 2021 by Ambrose Amoncio
She was very helpful and treated me like (ohana) family. Made me feel welcomed. Thanks I very much appreciate.
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May 2020 by Lloyd DelaPena
The GNC reps at the Kapolei store are always helpful and attentive when you walk into the door. A friendly smile goes a long way.
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April 2020 by Krystal Y.
I've been a loyal customer of GNC for many many years. And EVERYTIME I leave the store I spend at least $100. Less then two weeks ago I spent about $175. And received a coupon. And today I spent about $125. As soon as ASSISTANT MANAGER QUINTON rang me up... I remembered my coupon for $25. I asked if he'd honor it and he said NO. Honestly, it was seconds after purchasing. I didn't even leave the counter. And he couldn't honor it??? Poor customer service. He was on his personal phone when I got in. He seemed bothered when I was inquiring about new items. GNC get it together. Your products aren't cheap. Hire quality people to represent your brand!
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February 2020 by world peace97
Visiting from Chicago, IL. The young lady working was very resourceful. She definetly knew what information to give for recovery. Very kind, not afraid to walk up to you and ask questions, SO YOU SHOULDNT BE EITHER! Found out she was also originally from the same area of chicago im from! Wonderful experience! Hang 10 everyone!
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August 2019 by Jennifer Abe
The sales associate, Quinten, was extremely helpful and attentive. Answered all my questions, suggested alternative products. Made the experience very pleasant.
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April 2019 by Michelle Parks
High quality supplements and great suggestions. Never had a purchase I didn't love, and there's never any real pressure to buy more than I want.
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April 2019 by Schizophrenic Jester
super friendly and helpful. i was able to exchange my protein that i was using for 5 days after purchase. i returned it because my taste buds wasnt liking the flavor after the 5th day. so thanks gnc!! 😊
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September 2018 by A A.
Today arrived at gnc Kapolei and had my back up boys with me . A former nfl running back and current high school coach with his PhD. I wanted them to help me with choosing a product for my son for his training. We had an encounter with Annabella the customer service rep. Slash nutrition expert. We bombarded her with all kinds of questions and she teach us a thing or two . She didn't even flinch, she was so confident and poise . I stop asking tricky questions and started just letting her school me lol. Man this young woman will be a big someone one day. She won my trust with her vast knowledge my respect with her confident demeanor and my loyalty with her honesty. I would recommend anyone who would like to get health or get the right knowledge about a product go see Annabelle at gnc . One warning gone in there ready to learn no need no back up waste of time. Thank you Annabelle for everything. I would highly recommend for management to place you in a higher position and compensate you for your special talent because what you have is irreplaceable. One satisfied customer ten times over peace I'm out
