Diagnostic Laboratory Services in Kapolei Marketplace offers efficient walk-in service for blood work. The process is generally quick, with short wait times even during busy morning hours. The technicians are frequently described as friendly, professional, well-trained, and excellent at phlebotomy, with many patients reporting the blood draw was painless and fast. The staff is customer-oriented, from reception through the procedure. Patients can view their test results online in the same format their physician receives. The location is convenient within the shopping center, with ample parking and nearby food establishments. The branch enforces a mask policy. While service is typically outstanding, some feedback notes that staff people skills during quieter late-afternoon hours could be improved with a more welcoming greeting. Overall, it is a reliable and efficient go-to location for laboratory services.
Got my labs today around 715am today in and out it was super easy and Pi’i was great! My veins are on the smaller side and it was one simple poke. Mahalo nui Pi’i!
December 2025
Very kind and helpful staff, I came in Monday afternoon and it was a prompt service. My employer had mistakenly sent me an empty form, but they fortunately had forms on site for my employer which helped me a ton not having to drive back to Honolulu to get a new one. Staff was friendly and kind.
June 2024
The technician was very polite and she was very good at taking blood. I was impressed.
