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October 2023 by Elyse D
We recently moved and the military booked this company (we didn’t hire them personally). My biggest complaints are that they did NOT cover our dining room table to its chipped all over the edges, they chipped my entertainment center in multiple places because it was NOT WRAPPED and they lost a screw for the shelf, they STUFFED my ottoman with random objects…, a table and bench were screwed SO tightly that ALL of the bolts are STRIPPED and the inner nut plates are COMING OUT WITH THE SCREWS! So now I’m going to have to glue them back in after I figure out how to take them off of the screws, cords are lost, things that were in bags for extra protection against any moisture (clothes, covers, pillows) were just left in the bags and NOT BOXED at all. So my plan for keeping them somewhat clean went out the window due to tears in the bag. It’s been a month and I’m struggling to sleep and I realized why and I HAVE to update this because it’s now colder outside lol, they also did NOT pack my weighted blanket in any bag, paper, or box. It traveled UNCOVERED for about a month or longer and as you know you cannot wash weighted blankets… so my CHRISTMAS GIFT FROM MY HUSBAND WENT IN THE TRASH………! I GREATLY APPRECIATE THAT GUYS…. THANK YOU SO MUCH FOR THAT MEMORY THROWN AWAY. OVERALL THIS WAS A TERRIBLE JOB. If I would have known that I had to MICROMANAGE AROUND 4 ADULT MEN THEN I WOULDVE BEEN DOWN THERE DID IT MYSELF. They were left alone, given food and drinks and that STILL screwed me over. DO NOT BOOK THIS PLACE IF YOU WANT AN EASY TIME UNPACKING WITHOUT ANY STRESS.
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September 2023 by Bailey Molin
Do not use this company.They lost/stole over $800 dollars worth of my items, forgot to actually send my move for 3 weeks.And when I filed a claim for all the missing items they offered me $30 even though I gave them all of my receipts.
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June 2023 by Julian Larimer
I would pay this company not to move my stuff.The only reason we used them was due to moving through the military. Issues were as follows:-damage to my home on packout, and still no follow up from them after filing a claim on site.-water damage to items through transit.-lack of wrapping glass items / packing like items w/ like items.If these people are assigned to you by the transportation office, supervise your packout, and speak up if something seems off.
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May 2023 by S T.
I only gave the 1 star so I can make this review. WHOEVER IS DRIVING RIGHT NOW just ran a red light. IDIOTS working for this company. LOSE MONEY.
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March 2023 by Elaine Matsuda
Thank you Coleman Movers! We waited a very long time to have our lift vans delivered (it took about a month) from Honolulu to Lawton, Oklahoma! Our load was to be shipped overseas, then stuck at the dock yardat Long Beach waiting to be loaded on a freight train, then trucked to Oklahoma. We didn't realize the major unpredictable snow- van truck cancelled the drive til weather cleared.Then the rains came and froze- highways turned to sleet, drive cancelled again.We've heard crashing horror stories along the freeways & highways and severe accidents- but Colemans manager in Honolulu kept us posted, updating whereabouts and kept us calm during those challenging situations. Finally we received our shipment! The entire shipment without any damages! A BBB endorced company and we are happy we finally received our palette. Thank you Michael Yamashita of Coleman Movers! Aloha- Elaine
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December 2022 by brian baksic
Great teamwork throughout the entire process!! Thanks to Tom and his crew for the professionalism!
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November 2022 by Janice Ethan
Superb!! five stars for their fast work. thx.
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August 2022 by Min
Military move.?????It should be zero stars.This company changed the delivery date ON the day of delivery without notice.When I called their office mid day on the day of delivery to check on why my stuff wasn't here yet, I encountered the most unhelpful, unpleasant and miserable customer service technician. Even tried to gas light me and say that they didn't even have my move in their system at all despite I having EMAIL confirmation from this company/person on the phone of my move with the agreed upon delivery date. The company took zero responsibility and are not to be trusted. Eventually got assistance (and a new delivery date) after hours of back and forth where my move was 'found' in their system. No excuse to treat your customers like this. So unprofessional!
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May 2022 by Hilary Koeppe
When finding out we were gettting Coleman Movers, I of course looked at reviews and they weren’t good. However, they showed up a week before the move to take a look at everything. They called before hand to let me know when they would arrive. Same for the day of moving and they arrived on time. They packed up my house fast and efficiently. They were also super friendly and were in good moods. I’d hire them again!
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September 2021 by Maria Paredes
Worst company every I called and called and never answered. Finally got through and I just wanted to touch bases make sure I had everything I needed, lady (Renee) said we will call you when we get your things super rude, unprofessional. I just wanted to know about my own things. We couldn’t answer our email and so our date got pushed back and basically said sorry not my problem, you can either come pick it up yourself or wait for next availability (we’ve been on island for going on two months) like how. IF YOU CAN SWITCH YOUR CARRIER OR DELIVERY!! WORST EVER!! If I can give her a -100 rating I would!
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July 2021 by Paul Caldwell
This is the location of my new job. National Tire Warehouse. NTW. They distribute tires for Michelin.
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June 2021 by Richey Enoch Tomeing (FAWK YO FAM)
Catch up fast hard worker I always make shore I can make it in time helw people around Oahu Hawaii so call dah 808 movie out to move in three days tops.. I have a lot of experience and willing to learn more and love going work for the work out and 20%of da money
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August 2020 by tim prince
Lazy movers who.ledt sothings incomplete when not watched. Took too many calls to get empty boxes picked up.
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July 2020 by Leeks K.
Brian was quick to fix a handrail that was broken during a move. He always had prompt replies and he connected us to a skilled contractor. We appreciated learning more about this company and their commitment to making things right.
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June 2020 by Manuel Renteria
The supervisor was rude and they packed my car keys. When asked if they could check if the packed them the supervisor said no cause he had somewhere to go and refused to open the crate that contained my keys. I then had to tow my car to the dealership and pay to get a new key programmed for my vehicle. Once my items were delivered I ended up missing about 1k dollars worth of shoes. I will never move with Coleman movers again!
